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      B&Q

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      Customer Adviser Interview

      16 Mar 2016
      Anonymous employee
      Boston, England

      Other Customer Adviser interview reviews for B&Q

      Customer Adviser Interview

      6 Jun 2024
      Anonymous interview candidate
      Hove, England
      No offer
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at B&Q (Boston, England) in Jan 2014

      Interview

      Group interview and both group and individual tasks, including a presentation to sell a product. Time on shop floor to test suitability, followed by individual interviews for those successful in the first half.

      Interview questions [1]

      Question 1

      Why makes you suitable for the post? Plus other standard interview type questions. Nothing out of the ordinary.
      Answer question
      Positive experience
      Average interview

      Application

      I interviewed at B&Q (Hove, England)

      Interview

      Started with phone interview then invited to interview in store. Interested in previous customer service experience and the values of the company. Had one to one 8nterview and also group session presumably to find out how much of a team player..

      Interview questions [1]

      Question 1

      Describe the values of B&Q
      Answer question

      Customer Adviser Interview

      4 Jan 2019
      Anonymous interview candidate
      Southampton, England
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at B&Q (Southampton, England) in Dec 2018

      Interview

      was asked to do a phone interview, was asked why I wanted the job. I was invited to an in store interview where there were like 6 other people. We did a Group activity and then one to one interview

      Interview questions [1]

      Question 1

      When have you had to do something you’ve never done before
      Answer question

      Customer Adviser Interview

      7 Jan 2019
      Anonymous employee
      Liverpool, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at B&Q (Liverpool, England) in Nov 2018

      Interview

      having missed the group interview, I was invited back for a 1 on 1 interview with a department manager. It was a relaxed interview and the manager was very helpful and paid full attention to what I said. After the interview he called me to offer me the job.

      Interview questions [1]

      Question 1

      What can you bring to this role?
      Answer question