The process took 1 day. I interviewed at Bank of America (Johnson City, TN) in Apr 2010
Interview
Very nice, general questions on how you deal with handling large amounts of money, why I wanted to work for the company, my skills that would help with the job, behavioral questions on dealing with the security of customers accounts and how you would handle difficult customers.
Interview questions [1]
Question 1
a situation where i dealt with a difficult customer and how i handled it and the outcome
I applied online. I interviewed at Bank of America (Wheaton, MD)
Interview
The first conversation was over the phone with the recruiter. Then they connected me with a branch manager for an in person interview. I had a third interview at another location an then got the job offer.
It was short. I did a phone interview and the. I did an in-person interview. It was short. Phone then in person. It was short. First phone, then in person.
The interview was very straightforward and simple, they didn’t ask too many unusual questions and the questions they did ask were easy to answer. The total time was less than an hour, and I was able to make another appointment by the end of the workday.
Interview questions [1]
Question 1
They asked about my previous experience in dealing with unruly customers.