I applied for this job as I have a customer-level relationship with said bank and as a recruitment agency had sent me the vacancy, I applied for it and the application process consisted of filling in the application form with the usual details, and then I had to do the situational judgement tests in which they use video clips to ask the questions, which can be a little unusual for those who are familiar with text-based questions. After that is done, I then did the timed literacy and numeracy tests, with the numeracy tests being the harder of the two as the questions and answer fields appeared for approximately 15-20 seconds so I had to be quick with the numeracy test. Once the application process is complete, I shortly got an interview invite on the beginning of Ocrober. After doing the interview, the interview process was average - not too hard, but not too easy either if you're prone to getting nervous during the interview, and the good thing is that Barclays let you know what sections they will cover when asking you questions (I was asked 6 at the time of my interview although the experience for the reader may vary) and they break the questions down into at least 4 'sub-questions' - e.g.: How did you deal with a situation that involved someone being irate? - What was the initial reaction to this behaviour? - What did you do to ensure that said customer calmed down? - What steps did you take to solve the complaint that the customer had? - What was the final outcome? The best way to succeed with Barclays Bank interviews is to download their Competency Guide (BA1-BA4) and research on the STAR method and revise from that to ensure that you will be really confident in answering the questions and not freeze during the interview.