I applied online. The process took 4 weeks. I interviewed at British Airways (Slough, Berkshire, South East England, England) in Dec 2016
Interview
I was recommended by a friend to apply for this post through manpower website. There was an online test which was easy but you have to be quick. Two days later got an email to book for a telephone interview which was straight forward. I was asked when I faced a difficult employee or workmate and how I dealt with, when I achieved a good customer service. Then the final stage was assessment center which was pointless to be honest. It was very basic and I don't know how they choose it but it doesn't give a good account of candidates. Two weeks later I got unsuccessful email with no proper feedback. They conduct this kind of interviews like twice a week with each session there are about 20+ candidates for probably very few opportunities. It's not worth it. It's a waste of time.
I interviewed at British Airways (Heathrow, England)
Interview
Pretty easy and straight forward , simple five questions regarding customer service, last more than fifteen minutes minutes , most of them are scenario questions refelecting on your pervious experience.
The process was smooth and fast. The HR were very supportive. They answered each and every doubt and made sure that the interview is aligned according to my convenience. The salary and timings and every other benefit is up to the mark.
Interview questions [1]
Question 1
Why do you want to join the organisation and what do you know about it.
I applied online. The process took 6 months. I interviewed at British Airways (Heathrow, England) in Aug 2023
Interview
I applied online. Completed a couple of online assessments. Then I waited 6 months for an interview. The interview was via teams and included a couple of scenarios to go through and provide your feed back.