Finance Case Handler applicants have rated the interview process at Capita with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 57.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Finance Case Handler roles take an average of 1 day to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Capita overall takes an average of 20 days.
Common stages of the interview process at Capita as a Finance Case Handler according to 2 Glassdoor interviews include:
Phone interview: 29%
One on one interview: 29%
Presentation: 14%
Drug test: 14%
Skills test: 14%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Capita (Blackburn, England) in Jul 2017
Interview
The hiring process consisted of initially submitting a CV and Covering Letter. This was followed by a Competency based Telephone Interview. if the candidate was successful at this stage they were then invited to an assessment day which involved two written exercises and a face to face to face competency based interview. I think that maybe the written exercises could have included a numeracy based test. I felt that the interviews (both telephone based and face to face) were conducted very professionally - I was given a lot of information about the company, the department and the role that I had applied for. By using a competency based interview technique and giving me information about the skills required for the position allowed me to fully research and prepare strong answers to the questions that I could be asked.
Interview questions [1]
Question 1
Please can you give me an example of when you have either had to deal with a difficult customer or be responsible for giving difficult information to a customer.
I applied through other source. The process took 1 day. I interviewed at Capita (Blackburn, England) in Nov 2016
Interview
I was contacted by their Internal Resourcing department as they wanted to run a role by me that they were recruiting for, since i had applied for roles in the past. The email was very informative, outlining what I needed to bring with me, what would happen at the assessment and interview - allowing me to prepare - and the process following the interview. I attended the assessment and interview on the 16th Nov: it took around 2 hours; the staff were very friendly and professional; the assessment was a simple yet challenging written test and the interview was conducted professionally but in a relaxing manner. Capita remained in contact with me after the interview, and as well as a phone call, I received email confirmation that I got the job on the 22nd Nov.
Interview questions [1]
Question 1
Q: Why are you interested in this position?
Q: Tell me about a time when you demonstrated teamwork?