Capita Reviews

Updated Sep 25, 2021

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Found 4,300 of over 4,692 reviews

3.2
55%
Recommend to a Friend
77%
Approve of CEO
Capita CEO Jon Lewis
Jon Lewis
1,218 Ratings
Pros
  • "Good work life balance, excellent staff and great place for them who want to gain some quality experience in BPM field(in 168 reviews)

  • "very nice organization, with nice work environment(in 163 reviews)

  • Cons
  • "Senior Management often detached from junior staff(in 106 reviews)

  • "No direct career progression or support(in 89 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    What people are saying about Capita

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    Creative

    Do any people feel like the anti-black racism conversation that ignited last year was sort of hijacked by the BIPOC equity movement? For example, Asian Americans make more money per capita and per household than all other ethnic groups in the US, by a significant margin, followed by white people, then latinos, and then black people. Have we lost our focus on who needs the most help in our industry and beyond? (I'll post links to sources below.)

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    1. 5.0
      Current Employee

      A company mid pivot

      Aug 26, 2021 - Solution Director in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Entrepreneurial spirit. Welcoming diversity and freedom to operate

      Cons

      Not organised and erm not capable

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    2. 4.0
      Current Employee

      Good job

      Sep 24, 2021 - Field Monitoring Officer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Interesting and varied role for anyone

      Cons

      can be a bit stressful

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    3. 4.0
      Current Employee

      Good

      Sep 22, 2021 - Technical Support in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good start for entry into IT . Loads of scenarios

      Cons

      You have to push for training

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    4. 4.0
      Current Employee

      Good values

      Sep 22, 2021 - Night Manager in Mansfield, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Really good values, encouraging mental wellbeing, lots of things to be involved in and be part of.

      Cons

      Progression can be difficult - depending on which part of capita you are in.

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    5. 4.0
      Former Employee, more than 3 years

      progressive

      Sep 21, 2021 - Commercial Director in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      forward thinking, inclusive, good leadership

      Cons

      too many businesses, lack of control

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    6. 4.0
      Former Employee, more than 3 years

      Ok

      Sep 20, 2021 - Administrative in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lots of experience gained and exposure to other departments

      Cons

      Never got a pay rise

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    7. 5.0
      Former Employee, more than 5 years

      Good company and brand, nice people

      Sep 18, 2021 - Technical Account Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good people, and interesting clients.

      Cons

      Some management is over the top.

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    8. 4.0
      Current Employee, less than 1 year

      Work enviornment

      Sep 15, 2021 - Consultant in Milton, East Midlands, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Company people and policies makes the environment simple and easy to work.

      Cons

      I have not seen any yet.

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    9. 4.0
      Current Employee, more than 1 year

      Decent

      Sep 15, 2021 - Business Operations Analyst in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - no micromanaging - independant time management - friendly work place -remote working

      Cons

      - tedious - a lot of admin

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    10. 4.0
      Current Employee

      Flexible working

      Sep 13, 2021 - Product Owner in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Salary, flexible (remote) working - good progression opportunities

      Cons

      Rate of change and restructures in recent years

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