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Capita Reviews
1,774 reviews
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Jon Lewis
184 Ratings
Pros
"Great team environment and work life balance" (in 74 reviews)
"Work environment was very pleasant and friendly" (in 69 reviews)
Cons
"Senior Management and a communications black-hole (also improving)" (in 61 reviews)
"Unfortunately No career progression internally" (in 55 reviews)
- Featured Review
![Capita Logo]()
"Working review"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Capita full-time
Pros
Capita is one of the best companies I have had the pleasure of working for, they cannot do enough for their staff and their graduate training and professional development is one of the best on the market.
Cons
Communication channels in such a large organisation can sometimes get convoluted and difficult to manage especially on larger projects
Capita 2018-07-24 03:32 PDT ![Capita Logo]()
"Review of company"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Capita full-time (More than 3 years)
Pros
Great people work well together
Cons
Need more direction from mgt
Capita 2019-01-15 01:47 PST![Capita Logo]()
"It’s what you make it"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookNo opinion of CEOI have been working at Capita full-time (More than 3 years)
Pros
- I joined on the grad scheme (when it offered good qualifications) and made the most of every opportunity to move around the company, although I was lucky to have supportive bosses who allowed me to do so (not everyone was so fortunate)
- Great people; I haven’t worked in a bad teamCons
- Salary capping, there’s a stupid rule that any increase in of 10%+ has to be approved by the board, no matter the how big the promotion
- Disempowered management in business units, ultimately they do not have the final say or any real power over their business despite being in a C-level role. This sadly undermines some great leaders.
- There is a great disconnect between senior leaders/board members and blue collar workers who make up the vast majority of the workforce. This makes genuine improvement difficult for those of us in the middle trying to make things happen and somehow please both sides.
- Historically finance has been king, this doesn’t really seem to be changing as it shouldAdvice to Management
Gain true understanding of what businesses do and the mood in them before making strategic decisions, otherwise no change can be effective and bring lasting improvements.
Capita 2019-01-18 14:02 PST![Capita Logo]()
"Okay"
StarStarStarStarStarI have been working at Capita full-time
Pros
training, wide area of work, size of the company, nice location, flexible working
Cons
business model, sustainability for the job,
Capita 2019-01-16 03:39 PST![Capita Logo]()
"Not as bad as everyone thinks"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
I worked at Capita full-time
Pros
Lovely people, huge attempts to improve culture, lots of ambition to deliver excellent customer service.
Cons
People who'd been over-promoted due to long service, rigidity, red tape, some dumb ideas pushed through.
Capita 2019-01-15 08:20 PST![Capita Logo]()
"Disability Assessor"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Capita full-time (More than a year)
Pros
Flexible work style and interesting as well as challenging
Cons
longer work times than some expect
Capita 2019-01-14 10:12 PST![Capita Logo]()
"Excellent company"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Capita (Less than a year)
Pros
- Great company with great management
Cons
- Lack of development
Capita 2019-01-10 04:03 PST![Capita Logo]()
"Average"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendDisapproves of CEOI have been working at Capita full-time (More than a year)
Pros
Great people around you and help is always on hand
Cons
Salary is average and even for a great salesperson targets are unachievable
Advice to Management
Focus more on the staff you have rather than the out with the old in with the new method
Capita 2019-01-08 10:53 PST![Capita Logo]()
"Pros and Cons"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookNo opinion of CEOI worked at Capita full-time (Less than a year)
Pros
Pay, Comfortable facilities, Good structure, Nice staff
Cons
Targets are unachievable
Pressurised work environment
Poor work life balance encouragedAdvice to Management
Negotiate more reasonable targets
Capita 2019-01-05 14:22 PST![Capita Logo]()
"Director"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Capita full-time (More than 5 years)
Pros
Large company, diverse, good benefits
Cons
sometimes tough working environment and often costs cutting
Advice to Management
Listen more
Capita 2019-01-03 03:37 PST
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