Recommend to a friend
View Allnum of num
Capita Reviews
2,105 reviews
Filter
Filter
Approve of CEO
Jon Lewis
275 Ratings
Pros
"It's a good IT consultancy providing good work life balance" (in 91 reviews)
"Employee Favor, Supporting work environment" (in 77 reviews)
Cons
"Being given chances for career progression tend to rely upon being one of the manager's favourites" (in 63 reviews)
"Senior Management and a communications black-hole (also improving)" (in 63 reviews)
- Featured Review
![Capita Logo]()
"On the up"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Capita full-time (More than a year)
Pros
The relatively new CEO is clearly making some much needed improvements: better technology, greater communication, enhanced HR practices and a logical organisational structure. There is a degree of flexible working and the new offices are nice and in a great location.
Cons
Too much adherence to antiquated policies that make you feel more like a number than someone who is valued. Below market pay and incentives. At times it feels like you're only part of a small division rather than a big company with broader goals and ambitions. Knowledge management and sharing experiences is hard to find.
Advice to Management
Continue to modernise the company and bring it into the 21st century - it's certainly coming only. Try to integrate those hidden away in niche divisions into the broader business to enhance the sense of collective purpose.
Capita 2019-03-21 12:08 PDT Helpful (1)
![Capita Logo]()
"An exciting time to be part of Capita"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Capita full-time (More than 10 years)
Pros
Great CEO, Caring Employer, Lots of Opportunities, Great Work/Home balance, am excited to see the next chapter with the number of ideas coming from the Exec around Capita's future
Cons
Diversity makes it difficult to keep up with internal news.
Advice to Management
Better communication around pay/bonus process.
Capita 2019-02-11 02:24 PST![Capita Logo]()
"Good temp work"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Capita full-time (Less than a year)
Pros
Work was interesting with the BBC contract
Cons
Pay wasn't great through temp agency
Capita 2019-04-21 18:47 PDT![Capita Logo]()
"HR Administrator"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookNo opinion of CEOI have been working at Capita full-time (More than a year)
Pros
Benefits and training are great
Cons
Salary is poor due to the work load
Advice to Management
Increased Salaries
Capita 2019-04-17 15:07 PDT![Capita Logo]()
"Challenging but not pay rise"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendPositive OutlookApproves of CEOI have been working at Capita full-time (More than 3 years)
Pros
Great team, freedom to work remotely when required, challenging projects
Cons
No pay rise for the last 3 years. As always trying to do more work with less people meaning you have less time to help colleauges out due to your own work load. Some of the senior management seem to be more interested in how the appear to their bosses than engaging with their team.
Advice to Management
Reward the teams that are doing well with a pay rise.
Capita 2019-04-16 03:11 PDT![Capita Logo]()
"Energy Analyst"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookNo opinion of CEOI have been working at Capita full-time (More than a year)
Pros
Good team and support from PM
Cons
Communication is poor and very little interaction with line manager
Capita 2019-04-16 08:39 PDT![Capita Logo]()
"Customer service advisor"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookNo opinion of CEOI have been working at Capita full-time
Pros
Alright pay, easy job. Wasnt busy
Cons
Be careful with he managers, they favour a lot of people. The actual workplace is an alright environment
Capita 2019-04-15 05:59 PDT![Capita Logo]()
"No rewards for loyalty"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookNo opinion of CEOI have been working at Capita full-time
Pros
Flexible working hours and location of office
Cons
Inconsistency in salaries, minimal pay-rises, and no rewards for loyalty
Capita 2019-04-15 08:23 PDT![Capita Logo]()
"Capita Employee for 10 years"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Capita full-time (More than 8 years)
Pros
Supportive environment. Excellent standards and processes with business unit. Interesting work and lots of scope for career progression. Large amount of investment in our products.
Cons
Within the business unit I work in, nothing springs to mind.
Advice to Management
Looking forward to seeing the (fairly) new CEO brings in his business transformation.
Capita 2019-04-12 04:22 PDT![Capita Logo]()
"O2 payment management"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookApproves of CEOI worked at Capita full-time (Less than a year)
Pros
Loads of support, money, people who work there are great, the hours are quite good if you don’t have kids
Cons
If you struggle with the hours you have to leave and reapply in 2 months or wait 6 months I couldn’t wait due to childcare
Capita 2019-04-10 11:10 PDT
Join the Capita team
This will replace the current featured review for targeted profile. Are you sure you want to replace it?
Are you sure you want to remove this review from being featured for targeted profile?
Capita Response
seconds ago
Edit • Delete