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Capita Reviews
1,922 reviews
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Jon Lewis
244 Ratings
Pros
"Best place to work, work life balance" (in 82 reviews)
"Awesome work environment with enough recreational activities" (in 72 reviews)
Cons
"Senior Management and a communications black-hole (also improving)" (in 62 reviews)
"Being given chances for career progression tend to rely upon being one of the manager's favourites" (in 60 reviews)
- Featured Review
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"Working review"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Capita full-time
Pros
Capita is one of the best companies I have had the pleasure of working for, they cannot do enough for their staff and their graduate training and professional development is one of the best on the market.
Cons
Communication channels in such a large organisation can sometimes get convoluted and difficult to manage especially on larger projects
Capita 2018-07-24 03:32 PDT ![Capita Logo]()
"Great company going through a lot of change"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Capita full-time
Pros
- Lot of opportunities
- Hard work is rewarded
- Friendly environment
- Inspiring and visible leadership teamCons
- Not great benefits or pension
Capita 2019-03-21 02:06 PDT![Capita Logo]()
"On the up"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Capita full-time (More than a year)
Pros
The relatively new CEO is clearly making some much needed improvements: better technology, greater communication, enhanced HR practices and a logical organisational structure. There is a degree of flexible working and the new offices are nice and in a great location.
Cons
Too much adherence to antiquated policies that make you feel more like a number than someone who is valued. Below market pay and incentives. At times it feels like you're only part of a small division rather than a big company with broader goals and ambitions. Knowledge management and sharing experiences is hard to find.
Advice to Management
Continue to modernise the company and bring it into the 21st century - it's certainly coming only. Try to integrate those hidden away in niche divisions into the broader business to enhance the sense of collective purpose.
Capita 2019-03-21 12:08 PDT![Capita Logo]()
"Great company to work for!"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Capita full-time (More than 5 years)
Pros
Great career opportunities available, good management with an aim to develop their employees, exciting projects and changes ahead, nice work/life balance, flexible and agile working.
Cons
Sometimes has a negative reputation but doing some great work and making positive changes. As such a big company, good communication can be difficult but this is improving.
Capita 2019-03-21 01:18 PDT![Capita Logo]()
"good job"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNo opinion of CEOI have been working at Capita full-time
Pros
the people and the atmosphere
Cons
stats and the pressure to compete
Capita 2019-03-20 06:46 PDT![Capita Logo]()
"Large Company - Small Minds"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookNo opinion of CEOI have been working at Capita full-time
Pros
Good work to life ratio
Cons
Resistance to Change in an evolving digital market
Advice to Management
Be the Change you want your employees to be. Do not stifle initiative and drive.
Capita 2019-03-20 15:25 PDT![Capita Logo]()
"Anonymous"
StarStarStarStarStar- Work/Life Balance
- Career Opportunities
- Comp & Benefits
- Senior Management
I have been working at Capita full-time (More than 5 years)
Pros
Flexible Working arrangements, encouragement to pursue professional development training
Cons
Pay hike or bonus very rare
Capita 2019-03-18 16:24 PDT![Capita Logo]()
"TRANSFORMATION"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookApproves of CEOI have been working at Capita full-time
Pros
Great life/work balance, grown up work ethos, magnitude of potential across the company
Cons
Heavily governed, 2018 to much transition for transformation was confusing, Some new management issues. Finance centric opposed to Sales innovation,
Advice to Management
Do want to promise. Take care of the good people - unnecessary losses over the last 12 months due to simple things that could have been avoided.
Capita 2019-03-18 05:04 PDT![Capita Logo]()
"Great place to work"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Capita full-time (More than 3 years)
Pros
Worked here for 4 years now and can be very flexible, had many shift patterns that suit me with lots of support from managers and colleagues and everyones really friendly, worked across lots of different clients and had different roles with plenty of progression opportunities.
Cons
Holiday availability can sometimes be difficult but will always try make availability possible.
Capita 2019-03-16 14:22 PDT![Capita Logo]()
"Team Lead"
StarStarStarStarStarI worked at Capita full-time
Pros
Good company, salary is comparative !!
Cons
On shore - Offshore model is not working.
Capita 2019-03-14 18:52 PDT
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