Capita Reviews

Updated May 27, 2022

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Found 5,106 of over 5,582 reviews

3.3
56%
Recommend to a Friend
72%
Approve of CEO
Capita CEO Jon Lewis
Jon Lewis
1,581 Ratings
Pros
  • "Overall fabulous work-culture promoting professional careers as well as conducting events/programmes for work-life balance(in 244 reviews)

  • "Work environment is very friendly(in 185 reviews)

  • Cons
  • "Felt distanced from senior management(in 126 reviews)

  • "No such career progression there(in 107 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    1. 5.0
      Current Employee, more than 3 years
      Featured Review

      Nice company

      May 2, 2022 - Software QA Engineer in Pune
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good team culture Flexible timing Work life balance

      Cons

      Not to mention as such.

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    2. 5.0
      Current Employee, more than 1 year

      Great place to work

      May 25, 2022 - Technical Advisor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great job overall and the pay matches the work load.

      Cons

      Not many opportunities to progress

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    3. 4.0
      Former Employee, less than 1 year

      Great Organisation

      May 25, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Worked with a good team Training opportunities

      Cons

      None that I can think off

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    4. 4.0
      Former Employee, more than 5 years

      Great benefits

      May 26, 2022 - Recruiter in Gloucester, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Capita do really well ensuring employees are appropriately reviewed atleast 2x per year. Good benefits and security.

      Cons

      Management are bias and if they don't like you then it will be difficult to progress

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    5. 5.0
      Former Employee

      Outbound

      May 24, 2022 - Outbound Sales 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good salary and good work hours

      Cons

      Very mentally challenging and lots of pressure

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    6. 4.0
      Current Employee, more than 3 years

      I enjoy my job

      May 23, 2022 - Operational Support Officer in Manchester, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly colleagues and great manager

      Cons

      Lazy colleagues who manage to get away with doing the bare minimum

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    7. 4.0
      Former Employee

      Standard, well rounded

      May 19, 2022 - Software Developer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Job security, remote working, plenty of variety in projects.

      Cons

      Weak tech refreshes, slow to get anything done or make decisions

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    8. 4.0
      Current Employee, less than 1 year

      Needs more support for line managers

      May 19, 2022 - Graduate Engineer in Carlisle, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Good team with varied skills and expertise - Challenging work

      Cons

      - Needs more leaders that can better focus on the development of staff that are still learning., usually line managers are too busy with big team and own work. Esp. with remote working and people in such stages are missing out in learning experience you got from in-person.

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    9. 5.0
      Current Employee, more than 5 years

      A transforming business

      May 19, 2022 - Senior Manager in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Purpose-led and values driven Significant career opportunities Fast-moving Historical issues now addressed

      Cons

      Demanding roles Still going through some change

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    10. 4.0
      Current Employee, less than 1 year

      Good place to work

      May 19, 2022 - CAD Technician in Carlisle, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible, friendly, helpful, support work from home, good social events

      Cons

      Training could be better, times when work is quiet,

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    Viewing 1 - 10 of 5,106 Reviews

    Capita Reviews FAQs

    Capita has an overall rating of 3.3 out of 5, based on over 5,582 reviews left anonymously by employees. 56% of employees would recommend working at Capita to a friend and 47% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, Capita employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Capita. This rating has improved by 1% over the last 12 months.

    56% of Capita employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Capita 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

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