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    Capita Reviews

    Updated 14 Feb 2020

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    3.0
    52%
    Recommend to a Friend
    77%
    Approve of CEO
    Capita CEO Jon Lewis
    Jon Lewis
    531 Ratings
    Pros
    Cons
    More Pros and Cons
    1. Featured Review
      Helpful (2)

      "Great working environment with supportive managers and colleagues"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Quality Analyst in Manchester, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Capita part-time for more than 10 years

      Pros

      Great team working environment. Opportunities for personal and professional development.

      Cons

      Frustrations with slow technology required to perform my role.

      Continue reading
      Capita2019-10-10

    2. "Great company going through a lot of change"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Capita full-time

      Pros

      - Lot of opportunities - Hard work is rewarded - Friendly environment - Inspiring and visible leadership team

      Cons

      - Not great benefits or pension

      Capita2019-03-21
      3. Join the Capita team
      See Our Latest Jobs

    3. "Currently Understaffed but Flexible Employer"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Senior Pension Administrator in Edinburgh, Scotland
      Recommends
      Negative Outlook
      No Opinion of CEO

      I have been working at Capita part-time for more than 10 years

      Pros

      Flexibility, average pay and decent middle management

      Cons

      upper management don't have a clue and have chance after chance

      Capita2020-02-11

    4. "Challenging but rewarding"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Operations Manager in London, England
      Recommends
      Neutral Outlook
      No Opinion of CEO

      I have been working at Capita full-time for more than 5 years

      Pros

      Colleagues, knowledge share, EXCO, growth plans and ability to adapt in challenging times

      Cons

      salary, benefits, lack of recognition, career opportunities if not based in an office

      Capita2020-02-11

    5. "Capita is transforming in"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Capita full-time for more than 3 years

      Pros

      Capita is transforming to become a better organisation; with stronger focus on customer outcomes while increasing employee engagement. Technology partnerships improving ability to deliver products and solutions.

      Cons

      Lack of integration between software businesses

      Continue reading
      Capita2020-02-10

    6. "Pros and cons on both sides"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Positive Outlook
      Approves of CEO

      I worked at Capita full-time

      Pros

      Flexible hours able to work early and leave early or work later and leave later.

      Cons

      Pay not up to standard

      Capita2020-02-06

    7. "If you want progression its all about internal networks"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Project Manager in London, England
      Recommends
      Neutral Outlook
      No Opinion of CEO

      I have been working at Capita full-time for more than a year

      Pros

      The company offers good training opportunities if you push for them.

      Cons

      Progression within the organisation is very dependant on who you know. Basic benefits package.

      Capita2020-02-06

    8. "A company where you will learn something new every day."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Project Manager 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Capita full-time for more than 3 years

      Pros

      At Capita you will learn something new every day, whether that's about the products/services it has to offer, the range of clients we work with or the types of challenges we've solved.

      Cons

      It's a very complex organisation with a lot going on, so anyone working there needs to be prepared to spend a good 6 months understanding the business while also being happy to get stuck in from day 1.

      Capita2020-02-05

    9. "Be patient while transformation takes place"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Approves of CEO

      I have been working at Capita full-time for less than a year

      Pros

      Great work life balance and manager support.

      Cons

      Very disjointed business units in the process of centralising, staff skills mediocre due to lack of current skillsets. Expenses are woeful £25 per night (UK wide) pre-paid and Travelodge accommodation

      Capita2020-02-05

    10. "Work review"

      StarStarStarStarStar
      Former Employee - Data Entry Clerk in Darlington, North East England, England

      I worked at Capita full-time for less than a year

      Pros

      Friendly people, job a bit mundane but not at all stressful

      Cons

      Bad working environment. Had said were going to be moving at some point. Temporary contract ended so don’t know if that’s happened as yet

      Capita2020-02-04

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