Capita Reviews
Updated May 27, 2022
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Found 5,106 of over 5,582 reviews
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"Overall fabulous work-culture promoting professional careers as well as conducting events/programmes for work-life balance" (in 244 reviews)
"Work environment is very friendly" (in 185 reviews)
"Felt distanced from senior management" (in 126 reviews)
"No such career progression there" (in 107 reviews)
- Current Employee, more than 3 years★★★★★Featured Review
Pros
Good team culture Flexible timing Work life balance
Cons
Not to mention as such.
- Current Employee, more than 1 year★★★★★
Pros
Great job overall and the pay matches the work load.
Cons
Not many opportunities to progress
- Former Employee, less than 1 year★★★★★
Pros
Worked with a good team Training opportunities
Cons
None that I can think off
- Former Employee, more than 5 years★★★★★
Pros
Capita do really well ensuring employees are appropriately reviewed atleast 2x per year. Good benefits and security.
Cons
Management are bias and if they don't like you then it will be difficult to progress
Continue reading - Former Employee★★★★★
Pros
Good salary and good work hours
Cons
Very mentally challenging and lots of pressure
- Current Employee, more than 3 years★★★★★
Pros
Friendly colleagues and great manager
Cons
Lazy colleagues who manage to get away with doing the bare minimum
- Former Employee★★★★★
Pros
Job security, remote working, plenty of variety in projects.
Cons
Weak tech refreshes, slow to get anything done or make decisions
- Current Employee, less than 1 year★★★★★
Pros
- Good team with varied skills and expertise - Challenging work
Cons
- Needs more leaders that can better focus on the development of staff that are still learning., usually line managers are too busy with big team and own work. Esp. with remote working and people in such stages are missing out in learning experience you got from in-person.
- Current Employee, more than 5 years★★★★★
Pros
Purpose-led and values driven Significant career opportunities Fast-moving Historical issues now addressed
Cons
Demanding roles Still going through some change
Continue reading - Current Employee, less than 1 year★★★★★
Pros
Flexible, friendly, helpful, support work from home, good social events
Cons
Training could be better, times when work is quiet,
Capita Reviews FAQs
Capita has an overall rating of 3.3 out of 5, based on over 5,582 reviews left anonymously by employees. 56% of employees would recommend working at Capita to a friend and 47% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.
56% of Capita employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Capita 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.
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