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      Capita

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      Customer Service Advisor Interview

      10 Feb 2019
      Anonymous employee
      Pune

      Other Customer Service Advisor interview reviews for Capita

      Customer Service Advisor Interview

      24 Jun 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Capita

      Interview

      Interview process was pretty easy, interviewer made me feel at ease and asked your usual interview questions, after a couple of days I got an email to confirm they were offering me the job

      Interview questions [1]

      Question 1

      How can you contribute to the company
      1 Answer
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied in-person. The process took 1 day. I interviewed at Capita (Pune) in Apr 2018

      Interview

      I went there on Monday.. I had to sit there for hours as there were many candidates but no one came and told that u may go and have something to eat if u want to as we are going for a break.. I completed my interview at 8.15 PM but the interview was really nice so it was worth waiting and I still feel as an employee that it is worth working in Capita.. It's an amazing company only Con is IJP takes 18 months means if u want to move from one level to another u need to serve 18 months over there and only then u will be promoted till then no salary hike.. But full timers get paid around 15k base pay and adding incentives gives them around 19k and if u opt out from cab service u get around 22k

      Interview questions [1]

      Question 1

      Normal questions like why did u choose this field when u could go for developing
      Answer question

      Customer Service Advisor Interview

      9 Oct 2024
      Anonymous interview candidate
      Cork
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Capita (Cork)

      Interview

      I got a phone call and later i had video interview. Lady that talked to me asked couple of question about my experience and left the meeting saying that she will contact me. She never did.

      Interview questions [1]

      Question 1

      Tell me about your work experience
      Answer question
      1

      Customer Service Advisor Interview

      10 Oct 2024
      Anonymous employee
      Sheffield, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Capita (Sheffield, England)

      Interview

      I applied online and heard back shortly for an interview. The interview process was straightforward and I was informed of the outcome of the interview on the day to let me know that I had been accepted.

      Interview questions [1]

      Question 1

      Describe a scenario l of when you went above and beyond?
      Answer question