I applied online. The process took 3 weeks. I interviewed at Capital One (Richmond, VA) in Aug 2019
Interview
I applied online and was sent an assessment. A week later I was invited to do a one way video interview where you play a video that asks a question and then you record your answer. Mostly behavioral and situational customer service questions. About 2 weeks later I received an email from the recruiter with some details about the job and asking to set up a quick phone interview with her. I was excited to hear back and set up the phone interview ASAP. She called about 45 mins after the time I had scheduled and it kinda went downhill from there. The later time than expected wasn't a big deal but her voice was so muffled over the phone I could barely understand/hear what she was saying. I don't know if something was wrong with her phone or what. There was some noise in the background too. I had to keep asking her to repeat herself. It seemed very rushed and she hung up before I could even finish thanking her and saying goodbye. I felt pretty good about the process until I spoke to the recruiter. She called the next day and informed me that I didn't get the job and this time, I could actually hear her and make out what she was saying. Ha! Oh well.
I applied online. The process took 1 week. I interviewed at Capital One (Tampa, FL) in Nov 2015
Interview
It was quick and easy. I did the online video interview which asked simple questions relating to experience and why I'd like the job. I received a call from the recruiter same day very shortly after. She explained details about the job and we set up a phone interview with the hiring manager. 3 days later I completed that. And 4 business days later I received the offer and options of shifts to choo'se from. Super smooth process.
Interview questions [2]
Question 1
The video interview asked why I want a work from home job?
Phone interview consisted of... tell me about a time you had to explain policies a customer didn't agree with. Tell me a time you received recognition for a job well done.
I applied through an employee referral. The process took 5 days. I interviewed at Capital One (Tampa, FL)
Interview
I was emailed a few days after I applied inviting me to the interview. Interview was virtual and answers were recorded. Interview process was impersonal but efficient. I did not receive an offer nor an explanation as to why. I was emailed a few days after I applied inviting me to the interview. Interview was virtual and answers were recorded. Interview process was impersonal but efficient. I did not receive an offer nor an explanation as to why.