Capital One Reviews | Glassdoor.co.uk

Capital One Reviews

Updated Oct 18, 2019

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4.2
StarStarStarStarStar
Rating TrendsRating Trends
82%
Recommend to a Friend
99%
Approve of CEO
Capital One CEO Richard D. Fairbank
Richard D. Fairbank
87 Ratings
Pros
Cons
More Pros and Cons
  1. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Analyst in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capital One full-time for less than a year

    Pros

    Good location to work city, good pay

    Cons

    Largely friendly place to work no cons

    Advice to Management

    N/a

    Capital One2019-10-05

    Capital One Response

    October 16, 2019Talent Manager

    Thanks for taking the time to leave your review.

  2. "Very good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Busineess Analyst in London, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Capital One full-time for more than a year

    Pros

    Learn a lot from the company Office in heart of london

    Cons

    Had to travel to Nottingham once a week

    Capital One2019-10-01

    Capital One Response

    October 16, 2019Talent Manager

    Thank you for leaving your review, it's great to hear all of your comments.

  3. "Political"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Analyst in London, England
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Capital One full-time for more than a year

    Pros

    Analysts have more involvement in strategic decisions

    Cons

    Competitive - your performance is fitted to a curve.

    Capital One2019-10-04

    Capital One Response

    October 16, 2019Talent Manager

    Thank you for your review, we appreciate all of your comments, both positive and constructive.

  4. "Fab people but no training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Associate in Nottingham, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Capital One full-time for more than a year

    Pros

    - fantastic people - good bonus - great benefits (mat leave is amazing) - onsite gym - Nottingham and London offices are swish

    Cons

    - Fuedal fight to the death review / promotion process - Nepotism is rife, especially in Marketing - Analysts are treated like royalty - unclear job roles / responsibilities, not sure what Management want - due to the above review system people hoard information/ don't help in order to retain power - he who shouts loudest wins

    Advice to Management

    Consider if your less analytical roles need more structure and training. Set clear goals and keep score.

    Capital One2019-10-03

    Capital One Response

    October 16, 2019Talent Manager

    Thank you for your review, we appreciate all of your comments, both positive and constructive.

  5. "Been there over 17 years and still think it's great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Manager in Nottingham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time for more than 10 years

    Pros

    Interesting role. Great culture and people. Good salary

    Cons

    Always too much work and our processes can slow us down.

    Capital One2019-09-08

    Capital One Response

    September 30, 2019Talent Brand Manager

    We really appreciate you taking the time to leave your review, it's great to read all of your comments.

  6. "Excellent place to work all good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Relationship Manager in Nottingham, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Capital One full-time for more than 10 years

    Pros

    Work life balance and benefits

    Cons

    Corporate culture from United States parent

    Capital One2019-09-06

    Capital One Response

    September 30, 2019Talent Brand Manager

    Thanks for taking the time to leave your review.

  7. "This place is racist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Business Analyst in Nottingham, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Capital One full-time for more than a year

    Pros

    Great people at the analyst level

    Cons

    I'm saying this and I'm white Middle management sucks

    Advice to Management

    Get rid of your racist managers

    Capital One2019-10-02
  8. "2 months in ans loving it."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Front Line Manager in Nottingham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time for less than a year

    Pros

    Great company to work for. Great values and they treat both customers and staff great

    Cons

    Csnt think of any cons right now

    Capital One2019-08-06

    Capital One Response

    September 30, 2019Talent Brand Manager

    Really pleased you're loving it! Thank you for sharing your comments with us.

  9. Helpful (1)

    "London is kept down by HQs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Development Engineer in London, England
    Doesn't Recommend
    No Opinion of CEO

    I have been working at Capital One full-time

    Pros

    London offices are amazing, IT kit offered is top notch and people are great. Salary is OK and there is a lot of flexible working ability.

    Cons

    To me it feels that it is not a technology company. It is a credit card company using technology in their specific way to achieve their goals. There is nothing wrong with that statement. The question is whether you want to work in a highly bureaucratic technology team full of controls and checks where the main priority feels to be defensive which results to very slow cycles of work. The fact they use AWS is a great... thing. The fact that there are processes requiring people to make requests and wait for days to be approved by various teams in various timezones is not great and makes people feel demoralised and frustrated. Privileges are locked down to the minimum which again makes work slow. All these may come down to regulations and rules of the industry. Induction for new joiners is poor. A set of computer based training taking the first couple of days of the new joiner which feels so impersonal and dull for a fresh starter. Literally the first and only thing you do for days is to complete these trainings and create tens of requests for setting up access for your account. There are also 3 old-school induction days that take place in Nottingham where the offices have a restaurant, gym and it is next to the main train station.

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    Advice to Management

    The split between Nottingham, where the HQs are, and London is very much felt when working in London. The most interesting IT projects are kept for the Nottingham teams. If that is just a feeling/roumor within the company then the leadership team should step up and prove it trusts London to carry out more high-profile projects. I have experienced occasions where Nottingham managers thought they can strongarm London... managers. Surely the team in London is new but filled with very experienced people that know the London IT industry and can shape a modern IT company in the heart of silicon roundabout.

    Show More
    Capital One2019-09-08

    Capital One Response

    September 30, 2019Talent Brand Manager

    Thank you for taking the time to leave your review. We appreciate all of your comments, both positive and constructive. If you would like to discuss your feedback further, please email us at ukrecruitment@capitalone.com

  10. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Consultant in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capital One full-time for more than a year

    Pros

    Work life balance is good

    Cons

    no cons a very good company

    Advice to Management

    the management team is collaborative

    Capital One2019-08-13

    Capital One Response

    September 30, 2019Talent Brand Manager

    Thanks for taking the time to leave your review.

Found 120 reviews