Capital One Reviews

Updated Jan 22, 2022

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Found 7,059 of over 11,873 reviews

4.0
74%
Recommend to a Friend
96%
Approve of CEO
Pros
  • "Very supportive of work/life balance(in 1769 reviews)

  • "Great company with great benefits(in 1046 reviews)

  • Cons
  • "Nothing is a con at capital one(in 517 reviews)

  • "Performance management isn’t that great(in 427 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    1. 5.0
      Current Employee

      Good place to work

      Jan 10, 2022 - Supplier Manager in Nottingham, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good work life balance, caring culture, opportunity to move around

      Cons

      It is perceived that preferential salaries are given to new starters over tenured/experienced associates

      2 people found this review helpful
    2. 2.0
      Former Employee, more than 1 year

      Work culture needs to be fixed

      Jan 12, 2022 - Senior Business Analyst in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great work office in London - very modern and looks like a tech company

      Cons

      There is very little minority / non-white representation at Senior Management level in Capital One. There's a culture of conformity which means that minorities are not effectively included (in a work / social setting) - this extends to performance management as well, which is often biased to white Oxbridge grads and too reliant on your direct manager's opinion of you.

      1 person found this review helpful
    3. 2.0
      Former Employee, more than 1 year

      Average

      Jan 2, 2022 - Manager in Leeds, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Average day to day job average pay

      Cons

      Nothing special little opportunity for professional development

      Be the first to find this review helpful
    4. 3.0
      Current Employee, more than 1 year

      Good money, horrible hours

      Dec 21, 2021 - Collections Coordinator in Nottingham, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good salary, that's literally it

      Cons

      Job has been made permanent WFH so social aspect and perks are lost, terrible hours on rotating shift pattern, low morale and high turnover, nitpicky feedback, toxic culture amongst some associates

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    5. 3.0
      Current Employee, more than 3 years

      Good not great

      Dec 15, 2021 - Planner in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay and good parking

      Cons

      Bad benefits included in the job

      Continue reading
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    6. 4.0
      Former Employee

      N/A

      Nov 29, 2021 - Assistant Manager in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great community of employees and boss

      Cons

      None that come to mind

      Be the first to find this review helpful
    7. 5.0
      Current Employee

      Great company w benefits and pay

      Nov 15, 2021 - Collections Agent in Nottingham, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing benefits and pay. Great culture

      Cons

      Currently wfh so not much chance for team bonding etc

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    8. 5.0
      Current Employee

      Amazing Company to Work For

      Nov 3, 2021 - Technical Program Manager in Nottingham, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Genuine about looking after and investing in people. Wants the right thing for customers.

      Cons

      complicated organisationally and very risk averse

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    9. 5.0
      Current Employee, more than 5 years

      *

      Oct 27, 2021 - Business Analyst in Nottingham, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great people, great office, great work

      Cons

      there is no parking outside

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    10. 1.0
      Former Employee, less than 1 year

      Poor company !

      Dec 1, 2021 - Complaints Manager in Nottingham, England
      Recommend
      CEO Approval