Capital One Reviews | Glassdoor.co.uk

Capital One Reviews

Updated 16 Jan 2020

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3.7
73%
Recommend to a Friend
99%
Approve of CEO
Capital One Founder, Chairman & CEO Richard D. Fairbank
Richard D. Fairbank
88 Ratings
Pros
Cons
More Pros and Cons
  1. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Coordinator in Nottingham, England

    I worked at Capital One full-time for more than a year

    Pros

    Very good company. Cares about employees

    Cons

    Pay was low for the role

    Capital One2020-01-15
  2. Helpful (3)

    "Political."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Nottingham, England
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Capital One full-time for more than 5 years

    Pros

    Energetic, interesting initiatives from the US parent.

    Cons

    Highly political in most areas. If your face fits then you are okay. Most senior staff are busy telling themselves they are much better than they actually are.....

    Advice to Management

    Practice the inclusive culture you profess to have, especially across diversity of thought.

    Capital One2019-12-11
  3. Helpful (4)

    "A Disappointing Experience"

    StarStarStarStarStar
    Current Employee - Software Engineer in London, England

    I have been working at Capital One full-time for more than a year

    Pros

    - Good work/life balance. - Great office and equipment. - Regular fully-expensed trips to Nottingham.

    Cons

    Upon joining you quickly become mired in endless planning and scrum ceremonies, bookended by talks on numerous corporate initiatives. Unworkable requirements are simply passed to teams from stakeholders in Nottingham who have remarkably little understanding of the teams in London. Inexperienced managers must then wrestle with these to try and eke out deliverables for stakeholders wedded to unrealistic deadlines. The graduate scheme is large and there are a limited number of developers able to support them in their development, adding additional pressure on teams. If you’re looking to grow as a developer I would simply avoid working here. Although Capital One does have good initiatives for learning and development, these can’t make up for the total lack of time spent actually building software.

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    Advice to Management

    Grow experience at the top and middle of teams before hiring approx ~1800 junior engineers. Work out what the London office is for and whether it is in reality comparable with a predominantly Nottingham based business going forward.

    Capital One2019-11-07
  4. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Analyst in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capital One full-time for less than a year

    Pros

    Good location to work city, good pay

    Cons

    Largely friendly place to work no cons

    Advice to Management

    N/a

    Capital One2019-10-05
  5. "Very good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Busineess Analyst in London, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Capital One full-time for more than a year

    Pros

    Learn a lot from the company Office in heart of london

    Cons

    Had to travel to Nottingham once a week

    Capital One2019-10-01
  6. Helpful (4)

    "Not as great as it seems"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in London, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Capital One full-time for more than a year

    Pros

    * Work life balance is good. Flexible 9-5 hours * Compensation is OK * Friendly people

    Cons

    * Work is very dull, not interesting and filled with horrible corporate process and red tape. As a result, you won't be able to learn much as an engineer. * Engineers in london are not given the same support as the Nottingham counterparts. * Performance management is completely unfair. You are not rewarded on you're technical ability and delivery but on how well you sell yourself to senior managers. * HR is very unhelpful, non responsive and their only interest is to protect the company. * Hiring is also very biased as well. Again people who are all talk but no substance get hired while actual talented engineers are not taken into consideration. This results in many hires having imposter syndrome.

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    Advice to Management

    Understand that if Capital One wants to behave like a tech company it should start acting like one. Instead of focusing so much on office politics, start investing time on actually hiring and keeping talented engineers.

    Capital One2019-11-03
  7. "Political"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Analyst in London, England
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Capital One full-time for more than a year

    Pros

    Analysts have more involvement in strategic decisions

    Cons

    Competitive - your performance is fitted to a curve.

    Capital One2019-10-04
  8. "Fab people but no training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Associate in Nottingham, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Capital One full-time for more than a year

    Pros

    - fantastic people - good bonus - great benefits (mat leave is amazing) - onsite gym - Nottingham and London offices are swish

    Cons

    - Fuedal fight to the death review / promotion process - Nepotism is rife, especially in Marketing - Analysts are treated like royalty - unclear job roles / responsibilities, not sure what Management want - due to the above review system people hoard information/ don't help in order to retain power - he who shouts loudest wins

    Advice to Management

    Consider if your less analytical roles need more structure and training. Set clear goals and keep score.

    Capital One2019-10-03
  9. "Been there over 17 years and still think it's great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Manager in Nottingham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time for more than 10 years

    Pros

    Interesting role. Great culture and people. Good salary

    Cons

    Always too much work and our processes can slow us down.

    Capital One2019-09-08
  10. "Excellent place to work all good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Relationship Manager in Nottingham, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Capital One full-time for more than 10 years

    Pros

    Work life balance and benefits

    Cons

    Corporate culture from United States parent

    Capital One2019-09-06
Found 124 reviews