Capital One Reviews

Updated 5 Aug 2020

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3.8
73%
Recommend to a Friend
99%
Approve of CEO
Capital One Founder, Chairman & CEO Richard D. Fairbank
Richard D. Fairbank
100 Ratings
Pros
  • "Work life balance; always talk of not emailing after work hours(in 1159 reviews)

  • "Innovation freedom to try out new things great benefits 7(in 791 reviews)

Cons
More Pros and Cons
  1. "I love my company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time for more than 3 years

    Pros

    They look after you and I thankful to you.

    Cons

    They are so good no need for changed.

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  2. "Simply great place to work."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Infrastructure Engineer in Nottingham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time for more than 3 years

    Pros

    Great culture and benefits. In-office amenities are awesome. Lots of opportunities to develop your own workload and keep things interesting.

    Cons

    Performance management system / progression can be overly competitive.

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  3. Helpful (3)

    "Great place if you're inexperienced, or looking to coast"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineering Graduate in London, England
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Capital One full-time for more than a year

    Pros

    Great place to learn, people are all super friendly, competitive salaries and decent benefits

    Cons

    Lots of office politics, majority of managers either don't understand basic tech or don't know how to lead people (or both in many cases)

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  4. "Data Analyst"

    4.0
    Current Employee - Data Analyst in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time for more than a year

    Pros

    Good pay and great work culture

    Cons

    Working long hours can be hard

  5. "Good for financial market"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Quality Engineer in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time for more than a year

    Pros

    Bonuses, great pension package, great pay for fintech

    Cons

    Too many managers and noise from Product and TPMs

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  6. Helpful (1)

    "Just a number"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - PPI Complaint Handler in Nottingham, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Capital One full-time for less than a year

    Pros

    No late shifts or weekends

    Cons

    Treated like a number, mental health ignored, management bullying

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  7. Helpful (2)

    "A lot room for improvement..."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate in Nottingham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time for more than 3 years

    Pros

    Benefits are second to none Good Tech Parties and socials, they reward staff well and there are always things to get involved with, vouchers and thank you's at Christmas. Non managerial colleagues London Offices are great, Nottingham have a subsidized restaurant.

    Cons

    Huge diversity issue- two senior female leaders here and that's where it stops, they have big goals to achieve a better gender balance and BAME representation but no actual will or motivation to get to it. Old fashioned interview process that makes you doubt your ability, and you will almost always be interviewed by a while male. Management is archaic, certain areas of the business in particular have management with 10+ years tenure and no openness to a change in ways of thinking. HR have no interest in feedback, they just want to hit their curve on their out of date performance management and creating a dog eat dog environment in order to get the rating you deserve. Certain stars of the business are over looked in favour of people who's faces fit, very cliquey in that respect.

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  8. "Good Company, Good People"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capital One full-time

    Pros

    great culture, very relaxed, nice people

    Cons

    a lot of meetings and moves quite slow

  9. Helpful (1)

    "Ok"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior User Experience Researcher in London, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Capital One full-time for more than a year

    Pros

    Nice design team, friendly and smart people

    Cons

    Capital One is a dinosaur company that struggles to adapt to digital banking. They're trying though, and they might succeed at some point. But the reality is that the difference of mindset between management and design is too big. They don't understand each other

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  10. Helpful (1)

    "Good People, Good company but very slow paced in tech"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in London, England

    I have been working at Capital One full-time for more than a year

    Pros

    - Great Culture - Very relaxed - Nice people

    Cons

    - A lot of meetings and moves quite slow

    Continue reading
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