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      Capital One

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      Cafe Coach Interview

      30 Jul 2024
      Anonymous interview candidate
      Cincinnati, OH
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 1+ week. I interviewed at Capital One (Cincinnati, OH) in Jul 2024

      Interview

      I was contacted by a recruiter about 7 days after my application. I then scheduled a 30-minute phone interview. The recruiter was great because she previously held a similar position and could tell me much about her experience. We spoke about the role, benefits, and expectations. She then offered a Zoom interview with her direct superior the next day which I accepted. The interview with the supervising recruiter went well except the conversation left me feeling patronized. I got the sense that I was being rushed and was not being taken seriously as a candidate. That conversation was also scheduled for 30 min and lasted for 35 min. I was then promised a response by the end of the week (about 5 days from the initial interview). Then I received an automated rejection the following week (about 9 days from the initial interview).

      Interview questions [3]

      Question 1

      How do you implement team accountability?
      Answer question

      Question 2

      Why did you apply for this position?
      Answer question

      Question 3

      How do you address conflict between customers and employees?
      Answer question