My entire interview process at Chegg can be described in two words: uncomfortable and unwelcoming. The first round was a recruiter phone interview. The recruiter was unfriendly and seemed like she did not want to do her job. The call was supposed to last 30 minutes, but it only lasted about 10 minutes.
The next round was a 1 hour phone interview with the hiring manager. While the hiring manager seemed very knowledgeable about the field and the company, she also seemed unapproachable. I was surprised that I had moved on to the on-site after the phone call with the hiring manager because she seemed uninterested in anything I had to say during our call.
The last round was a 4-5 hour on-site interview with a presentation at the HQ. Upon walking into the building, I already felt not welcomed. The receptionist was rude and was not helpful at all. After check-in, I had my first half of 1:1 interviews with different individuals, ranging from UX Researchers, a Designer, and a PM. Some were very nice and personable, others were not so much. The first half of 1:1's was followed by a presentation. The conference room was full of researchers, designers, and a PM. As soon as I walked in, I could tell that no one wanted to be there. No one welcomed me in, said hi to me, nor offered me a drink after being interviewed for 2+ hours. The entire vibe completely threw me off and rubbed me the wrong way.
In the end, they decided to go with another candidate, which I am relieved about. A company should be welcoming to all their candidates and make them feel comfortable at every stage of the interview process. My interview at Chegg has been the worst I've had to this date, so be cautious of their hiring process if you get an interview.