I applied in-person. The process took 3 weeks. I interviewed at Co-op (Leeds, England) in Nov 2012
Interview
You have to print off an application form from their website, they only hand out so many in store. You have to hit the mark of 19 correct answers to get interviewed i think. Then, they will call you if you get an interview (you won't get a call if you weren't successful so you're just sat waiting). They have their own set of interview questions they ask and you get scored if you get them correct in the interview, also, some scenario questions. Then, they will call you if you got the job or not. The interview lasts up to half an hour.
Interview questions [1]
Question 1
What words would you say best describes good customer service?
I applied online. I interviewed at Co-op in Jun 2026
Interview
It was nice and smooth and very intuitive. I liked how I had help from the website to prepare for the interview and so I was able to fully explain my previous experience.
Interview questions [1]
Question 1
Give me a time when you stood up for yourself or someone else
Very impersonal. All done online and the logic between what constitutes a good or bad answer is totally unidentifiable. You would have better luck turning up in person and asking if you can hand in your CV and interview in person instead!
Interview questions [1]
Question 1
Very insistent on working as many days/times as possible even if you are studying
I applied online. The process took 1 week. I interviewed at Co-op (Bournemouth, England) in May 2026
Interview
The interview process was very easy and straightforward. The interviewer was kind and made it feel more like a friendly, comfortable conversation than a formal interview. As well as one of the best interviews I've actually had.
Interview questions [1]
Question 1
They asked for my availability, as well as experience.