The process includes an initial cultural screening, followed by a behavioral assessment. Next is a team meet-and-greet, concluding with a final interview with the manager to evaluate fit and expertise.
I applied online. The process took 2 weeks. I interviewed at Co-op (Cricklewood, England) in Feb 2025
Interview
Interview questions were really tough and difficult as it often had 2 question in 1 question which required me and anyone to think longer to answer this joined question otherwise it wouldn't be difficult
Interview questions [5]
Question 1
What do you know about our co op branch in x location and what were the recent contributions to the community?
Thank you for leaving a review of your interview experience. Did you receive your interview preparation pack? We send out the full list of our behavioural questions ahead of the interview so that you can prepare. However, looking at this list of questions these don't appear to be what we would ask of a Customer Team Member. Please reach out to the hiring manager for feedback.
Co-op response
3mo
Thank you for reviewing your application and interview experience with us.
After applying online completeing an online application, and assesment invited in for an interview. They provided a list of questions and interview questions where completley different from the one i was given.
Interview questions [1]
Question 1
Why would you like to become a Customer Team Member? Could you please tell me about yourself and what you've been doing over the past few years? Why would you like to work at the Coop? Have you worked at the Co-op before? What were your reasons for leaving? Can you describe a situation where you had to establish a professional relationship with someone else at work?
Thank you for sharing your experience of interviewing with us. We're sorry to learn that the questions you were asked on the day did not match what was shared with you for your preparation, We'd appreciate it if you could email retailcareers@coop.co.uk with details of what happened so we can look into this for you.
I applied online. The process took 1 week. I interviewed at Co-op (Leeds, England) in May 2025
Interview
very chilled and laidback. The interviewer was the manager and he was very nice. The questions are already given in the interview email so as long as you prepare your answers you should be fine.
