EE Interview Questions

Updated Sep 24, 2021

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Interviews at EE

Experience
Positive66%
Negative18%
Neutral16%
Getting an Interview
Applied online88%
Employee Referral4%
Recruitment Agency3%
Difficulty
2.9
Average
HardAverageEasy

EE

Anonymous Interview Candidate

No Offer
Positive Experience
Average Interview
Application

I interviewed at EE

Interview

Easy be prepared for contempecie questions Come early in morning about 15 mins before Come dressed smart with a suit Fresh haircut and shave I wore a tie. Smart building nice staff

Interview Questions
  • Describe a time helped a angry customer? When are you available?
    1 Answer
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EE

Anonymous Interview Candidate

Declined Offer
Positive Experience
Average Interview
Application

I interviewed at EE

Interview

Applied online, completed interview questions, phone interview and final stage interview. Interviewer was friendly and informative, questions based on myself and the role and how suited to it i would be

Interview Questions
1 person found this interview helpful

EE

Anonymous Interview Candidate in Plymouth, England, England

No Offer
Neutral Experience
Average Interview
Application

I applied online. The process took 1 week. I interviewed at EE (Plymouth, England, England) in Sep 2021

Interview

Stage 0: Apply online and complete the form. Stage 1 interview - telephone interview: 1st: Typical introduction and greetings 2nd: Actual interview started 3rd: Due to background noise at EE due to business, asked to try a different line. 4th: Interview questions were asked. 5th: Put on hold so the interviewer can input answers to a system. 6th: After being put on hold, the interviewer returned with either a positive or negative offer. In my case: Negative. 7th: Offered feedback. Mine was something along the lines of: "Most of the customers that call in are angry. You need strong mental fortitude for this job. I recommend getting some customer service experience before applying again."

Interview Questions
  • The major question I believe caused me to fail is: "If you frequently get angry callers, how would you handle it?"
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EE

Anonymous Employee in Newcastle, England, England

Accepted Offer
Positive Experience
Average Interview
Application

I applied online. The process took 2 weeks. I interviewed at EE (Newcastle, England, England) in Aug 2021

Interview

A few minutes of asking where I came from originally and what my passions were. The man and woman were very friendly and didn't seem in a rush, they had a few scenarios to run through and we're polite and encouraging all the way through.

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EE

Anonymous Interview Candidate in Burnley, England, England

Declined Offer
Positive Experience
Average Interview
Application

I applied online. The process took 4 weeks. I interviewed at EE (Burnley, England, England) in Jul 2021

Interview

Online questionnaire about customer service and skills needed for the role. Ask for you CV. Phone interview then in store interview. Basic interview questions just talk with confidence and keep it chatty.

Interview Questions
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EE

Anonymous Interview Candidate

No Offer
Neutral Experience
Average Interview
Application

I applied online. The process took 4 weeks. I interviewed at EE

Interview

One to one phone interview. The interviewer wants to learn about you + give you situational questions relating to the role. Knowledge of the company and its products is tested.

Interview Questions
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EE

Anonymous Interview Candidate in Basingstoke, England, England

No Offer
Negative Experience
Easy Interview
Application

I applied online. The process took 2 days. I interviewed at EE (Basingstoke, England, England) in May 2021

Interview

During the interview the shop manager asked me strange questions about my personal life such as: "Do you have kids?" or "Are you married?" writing down on my CV my answers. I come from a Country where those kind of discriminatories questions are completely usual during an interview and this is one of the reasons I moved in an another place. These aren't questions to ask to a candidate because they don't explain or give to the recruiter an idea about his skills or capabilities.

1 person found this interview helpful

EE

Anonymous Interview Candidate

No Offer
Positive Experience
Average Interview
Application

I applied online. The process took 1 week. I interviewed at EE in May 2021

Interview

Home broadband department at EE Stage 1 interview - over the phone: - Information about you - hobbies, current/previous employment, etc - What do you know about EE - Why do you want to work for EE - Examples of you giving customer service - What is good customer service [for home broadband the feedback was to mention what the key deals are for EE customers - new and existing] Stage 2 interview - over Microsoft Teams: - First half was the same questions as stage 1 phone interview - Scenario questions - watched 2 YouTube videos of customer conversations to see what went well and what you would change

Interview Questions
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EE

Anonymous Employee

Accepted Offer
Positive Experience
Average Interview
Application

I applied in-person. The process took 3 weeks. I interviewed at EE

Interview

very straight forward just be confident be yourself, it's more about your own personality rather than how you answer the questions. Theres a few stages just be well prepared. Don't stress if you don't get the job there's always something else out there for you that is probably better so just relax be yourself

Interview Questions
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EE

Anonymous Interview Candidate

No Offer
Positive Experience
Average Interview
Application

I applied online. I interviewed at EE

Interview

telephone call asked lots of question fjdksdfnl efjilwfenwef my name is the difference between the recognition and repair of double stranded DNA breaks and therefore this question is a waste of everytones times

Interview Questions
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