EE Reviews | Glassdoor.co.uk

EE Reviews

Updated 12 November 2018
551 reviews

Filter

Filter

Full-timePart-time

3.2
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
EE CEO Marc Allera
Marc Allera
163 Ratings

551 Employee Reviews

Sort: PopularRatingDate

Pros
  • "Market leader and reasonable work life balance" (in 22 reviews)

  • "Company benefits: Free 4G contracts plus 10 40% off for friends and family" (in 17 reviews)

Cons
  • "long hours that effects work life balance" (in 15 reviews)

  • "Unrealistic targets - if a store doesn't get a foot fall of 100 new customers a week how could that store produce 100 new contracts per week" (in 22 reviews)

More Pros and Cons

  1. Helpful (1)

    "Innovative fast growing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Datamart Developer
    Current Employee - Datamart Developer
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at EE full-time (More than 3 years)

    Pros

    Huge customer base, with BT operating in 180 countries

    Cons

    In 3.5 years no cons yet.


  2. "Franchise EE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Sales Consultant in London, England
    Former Employee - Senior Sales Consultant in London, England
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at EE full-time (Less than a year)

    Pros

    Great Team environment (within the shop)
    You get out what you put in.
    Great starting company to build confidence and customer service skillset.

    Cons

    No sense of job security, Management can be pushy
    Commission clawback is sometimes unfair and cut throat with no appeal making hard work not pay off

    Advice to Management

    Listen to staff opinions, Don't shut staff down or make them afraid to speak up and you will have less staff turnover. Lead through support not aggression especially to management roles.

  3. "Grear company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at EE full-time

    Pros

    Benefits, bonus, health, customer focused

    Cons

    Not easy to transfer to retail


  4. "Customer services representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Plymouth, England
    Former Employee - Customer Service Representative in Plymouth, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at EE full-time (More than a year)

    Pros

    Discounted phone contract, flexible working days

    Cons

    Irregular shifts which constantly change


  5. "Sales Advisor - EE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Advisor in Sheffield, England
    Current Employee - Sales Advisor in Sheffield, England
    Recommends
    Approves of CEO

    I have been working at EE part-time (More than 3 years)

    Pros

    Good Pay - High Commission Potential
    Flexible work on part time hours
    Well structured support system for staff

    Cons

    Targeted work can lead to high pressure put upon part time staff


  6. "Working at EE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Woolwich, England
    Former Employee - Retail Sales Associate in Woolwich, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at EE (More than a year)

    Pros

    Employee benefits
    Flexibility
    Working environment

    Cons

    Job role
    Minimal challenges


  7. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Sheffield, England
    Current Employee - Assistant Manager in Sheffield, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at EE full-time (More than 3 years)

    Pros

    Lots of incentives to achieve, not just commissions but holidays/ vouchers/ tech prizes

    Cons

    It can be very political

  8. "Fantastic company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Chat in Merthyr Tydfil, Wales
    Current Employee - Digital Chat in Merthyr Tydfil, Wales
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at EE full-time (More than a year)

    Pros

    Excellent commission schemes, excellent reward scemes and a very supportive management background

    Cons

    After a year at the company you get paid sick pay at your normal rate, however if you have 3 instances of sick before this you essentially lose this for another year, however, when you are ill the company are still extremely supportive


  9. "Retail Sales Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The pay and commission structure is great once targets are achieved can earn a lot from not working that many hours.

    Cons

    Managers do not care about employees, you are just a number to them. Never can get time off for when you need it. No progression route will be stuck at the bottom of the pyramid until you leave.


  10. "Customer Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at EE part-time

    Pros

    Sales Driven, can help you grow and transferable skills

    Cons

    Commission targets can be difficult to obtain


Showing 551 of 573 reviews
Reset Filters