I applied online. The process took 2 months. I interviewed at Elevance Health (Lexington-Fayette, KY)
Interview
I was basically the same as any other interview process. With the exception of the health field in particular, The why question. Why did you choose health industry? Name a time that you went above and beyond to help a customer/ client? Now, interviewing for a call rep position, that one will throw you off. How are you supposed to compete with saving lives.
Interview questions [1]
Question 1
>What makes you a good fit here? >Name one time you had to calm an unhappy client/customer. >What made you apply for this particular role?
I applied online. I interviewed at Elevance Health (Lake Mary, FL) in Feb 2026
Interview
Behavioral question, all based around being an account manager. If you don't have experience and looking to pivot this might not be for you. They want you to have previous account manager experience.
I interviewed at Elevance Health (Indianapolis, IN)
Interview
Typical question/answer to work situations/experience. Why good fit? Why left last work? Etc. Know company history. Be prepared for any testing. Explain what you could do to improve any processes.
Seamless, straight forward and easy to navigate the process. I appreciated the texts emails and automated process.
Did not enjoy the talent coordinator not responding to questions about the job.
