1. Application Submission
Submit your resume and cover letter through the Fiserv careers page or a job portal.
2. Initial Screening
Recruiter Call: A phone interview with a recruiter to discuss your background, motivations, and basic qualifications. This may include questions about your experience in sales and your understanding of Fiserv's products and services.
3. In-Depth Interviews
Hiring Manager Interview: A more detailed conversation with the hiring manager. Expect questions about your sales strategies, experience managing teams, and how you achieve targets.
Behavioral Interviews: Questions focused on past experiences and how you handled specific situations (using the STAR method: Situation, Task, Action, Result).
4. Technical Assessment
Depending on the role, you may be asked to complete a case study or presentation. This could involve analyzing a sales scenario or presenting a sales plan for a specific product or service.
5. Panel Interview
You might meet with a panel of team members or stakeholders. This could include cross-functional teams to assess how well you collaborate and communicate across departments.
6. Cultural Fit Evaluation
Fiserv places a strong emphasis on culture. Expect questions about your values and how they align with Fiserv's mission. You might also participate in informal discussions or team interactions to gauge fit.
7. Final Interview
A final interview with senior leadership may occur, focusing on strategic vision and long-term goals. This is an opportunity to discuss your vision for the sales team and how you plan to drive revenue.
8. Reference Checks
After successful interviews, Fiserv may conduct reference checks to verify your work history and performance.
9. Offer and Negotiation
If selected, you will receive an offer. There may be room for negotiation regarding salary, benefits, and other terms.
10. Onboarding
Once you accept the offer, you'll go through the onboarding process, which includes training on Fiserv’s products, services, and company culture.
This process may vary slightly based on the specific role and location, but these steps provide a comprehensive overview of what to expect when applying for a Sales Manager position at Fiserv.