I applied online. The process took 4 weeks. I interviewed at GEICO (Woodbury, NY) in Sept 2013
Interview
Came in for an interview. Hiring process wasn't difficult. In fact, I saw interviewees who came in wearing just a shirt and dress pants and went on to get a job, but I guess this is because there is a high turnover rate for this position.
They asked normal interview questions: Describe a difficult situation, how would you deal with an irate customer, name a time when you wanted to go against a supervisor's advice. They told me that day that I was hired.
AFTER you get hired, you're not guaranteed the job. There is an approximately 2 month long training course that you take and are expected to pass ALL the tests in (passing=85+). Most of them are easy, but if you don't maintain an 85+ average you're basically out of a job.
I applied online. The process took 5 days. I interviewed at GEICO (San Diego, CA)
Interview
Telephone interview followed by a face to face interview. They will have you go through a mock scenarios. Their screening process is actually pretty good which suprised me.
I applied online. The process took 5 days. I interviewed at GEICO (Poway, CA)
Interview
Prepare yourself for a long day of testing and interviews but if you make it through you have a very good chance of getting a job! You will typically start with a phone interview then if you pass that you will go onto a computer test, another test and then a couple 1:1 or 1:2 interviews.
I applied online. The process took 2 weeks. I interviewed at GEICO (Lakeland, FL)
Interview
Computer test....Then Phone interview.....Then computer test at center....Then a face to face interview....Then Mock phone test in a office room with desk and they call you and you take calls from paper work after they give you 30 min to review and then they test how well you handle calls and give confident answers.....it can be wrong as long as your confident they mainly test to see how well you sound on the phone.
