I applied through an employee referral. The process took 2 weeks. I interviewed at Groupon (Chicago, IL) in Oct 2012
Interview
There was at first a phone interview followed up by two in person interviews with separate CS managers. These were stacked within a 2 week period and the interviews happened the same day, one right after the other. There were multiple applicants also a part of this process and it was almost mechanic in the way that it was handled.
Interview questions [1]
Question 1
What was an issue that tried you in your previous job?
The interview process is simple and they're 4 rounds as listed below;
1. GD
2. Versant test
3. Manager round (Email writing)
4. HR round (Salary discussion)
Once selected, you'll be given the offer letter and you can join.
Interview questions [1]
Question 1
They'll ask you write an email based on a customer's issue.
The process was great and expectations were clearly communicated. The person that interviewed me was very energetic. They spoke to me about the history of the role and what they needed within the position.
Interview questions [1]
Question 1
Tell me about a time when you had a difficult situation. How did you handle it?
I applied online. I interviewed at Groupon (Bengaluru)
Interview
It was easy and was able to crack it. Basic interview rounds and good company to work with. You can go for it if you are interested to work in customer service and okey with night shifts.
Interview questions [1]
Question 1
Previous experience and customer experience related questions
