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      Technical Support Engineer Interview

      10 Sept 2019
      Anonymous interview candidate
      Mississauga, ON
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 2 months. I interviewed at Guidewire (Mississauga, ON)

      Interview

      Was contacted via Linked first by an recruiter agent with job description. First phone interview from recruiter, asking about basic common questions like current job situation, sample skills & matching job experiences, expected base salary. (I had to low-ball a bit my base salary expectation to even proceed, it was a VERY TOUGH job market / trade war recession out there). Next it was online Codility test in Java and SQL with about 4 questions: 2 easy questions about SQL query of table sum summary & basic string character type detection, and 2 hard algorithm design problems about: making the largest integer possible by adding a "5" digit, and detecting word anagrams the number of different characters between 2 strings. Then few weeks later, more phone interviews with the possible team manager, including more Java test questions and object oriented programming concepts and SQL databases. About 3 days later, heard back from email about scheduled onsite in-person interview in the company the week after. The onsite interview lasted about 3 hours with 3 rounds. Got asked lots of tricky personality and in-depth about past working experience questions too, The later rounds include pen & paper direct test about Java programming & SQL. Questions including: fibonacci number program design, singleton program design, catch a while infinite loop in the printed code, class inheritance & type casting question, SQL select join statements and sum of prices....etc. All these rigours interview process for just an entry-level technical support job that estimates to pay only about $50k CAD annually, of course much less after taxes. Extremely tedious and nerve wrecking.

      Interview questions [5]

      Question 1

      Write an anagram string difference detection program, which prints out the number of character differences between 2 strings
      3 Answers

      Question 2

      Write a program which given an positive/negative integer N, returns the largest integer that can be possible by adding an extra "5" digit between its digits
      2 Answers

      Question 3

      Given an database table of store items, write an SQL query which returns the the sum of quantity for each type of inventory
      1 Answer

      Question 4

      Design a singleton program: meaning can only be instantiated once.
      1 Answer

      Question 5

      Java inherantice question: if class C exents parent P, and instantiated as "P x = new C();" , can you access class C's extra variable not in class P? If not . how will you fix it?
      1 Answer
      18

      Other Technical Support Engineer interview reviews for Guidewire

      Technical Support Engineer Interview

      14 Feb 2025
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Guidewire

      Interview

      It was overall a good experience. Interviewers was nice. Three rounds back to back. Some oop fundamentals questions then onto some sql queries. Not too difficult. More behavioral than technical I'd say.

      Interview questions [1]

      Question 1

      Why do you want to work here?
      Answer question

      Technical Support Engineer Interview

      21 Oct 2024
      Anonymous interview candidate
      Toronto, ON
      No offer
      Positive experience
      Easy interview

      Application

      I interviewed at Guidewire (Toronto, ON)

      Interview

      Got an email and call to set up an in person interview. Recruiter did not confirm the role, and I ended up interviewing for another role than I thought. Interview was technical (easy python and bash questions), and behavioural.

      Interview questions [1]

      Question 1

      Difference between python tuples and lists.
      1 Answer

      Technical Support Engineer Interview

      26 May 2022
      Anonymous employee
      Kuala Lumpur
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 days. I interviewed at Guidewire (Kuala Lumpur) in Apr 2022

      Interview

      For both parts that make up the interview process, the interviewers made sure I was well informed with the role that I applied for. They were nice and not too intimidating at all. Good interview experience in general.

      Interview questions [1]

      Question 1

      .Fundamental Java OOP concepts, SQL queries, leadership and cultural experiences.
      Answer question
      2

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