Sales Associate applicants have rated the interview process at H&M with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 65% positive. To compare, the company-average is 71.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associate roles take an average of 12 days to get hired, when considering 133 user submitted interviews for this role. To compare, the hiring process at H&M overall takes an average of 15 days.
Common stages of the interview process at H&M as a Sales Associate according to 133 Glassdoor interviews include:
Group panel interview: 22%
Skills test: 20%
One on one interview: 19%
Phone interview: 9%
Personality test: 9%
Presentation: 8%
Background check: 6%
Other: 5%
IQ intelligence test: 4%
Drug test: 1%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at H&M (Leicester, England) in Sept 2021
Interview
Interview types vary depending on if you're full or part time and when in the year you will be joining the team, in my case I joined as a full-time sale associate in September and was asked to prepare two presentations for my interview- one about what I knew about the company and another on myself and why I wanted to work for them. The interview was pretty laid back and the interviewer was a department manager at the store who was very nice and seemed genuinely interested in what I had to say.
I applied online. I interviewed at H&M (Fairfax, VA)
Interview
Great process and team, connecting with everyone felt very easy. I had some behavioral questions and some about my experience. Ultimately they decided to move forward with someone else. I would recommend giving it a try.
Very easy interview with one other person who applied. Asked about how you might handle a difficult customer, who you are, etc. Second interview was basically just the job offer and signing papers.
Interview questions [1]
Question 1
How would you handle a difficult customer? What is one thing you noticed in our store that you would improve?
It's a group interview and in mine there were x4 other people. We introduced ourselves and got split into teams to complete a task on their values. Then we were split into different teams and were given a hypothetical customer who wanted help with their outfit - we had to create an outfit accordingly therefore roamed around the store to find clothing items that fit the brief. Afterwards, we explained why we chose those clothes and then were asked x2 competency-based questions.
Interview questions [1]
Question 1
Why do you want to work at H&M? Tell me x3 things about yourself. What does fashion mean to you and what is your fashion style?