Retail Sales Associate applicants have rated the interview process at Hollister Co. with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 45% positive. To compare, the company-average is 67.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Retail Sales Associate roles take an average of 11 days to get hired, when considering 20 user submitted interviews for this role. To compare, the hiring process at Hollister Co. overall takes an average of 11 days.
Common stages of the interview process at Hollister Co. as a Retail Sales Associate according to 20 Glassdoor interviews include:
Group panel interview: 32%
Presentation: 12%
Skills test: 12%
Phone interview: 8%
IQ intelligence test: 8%
One on one interview: 8%
Background check: 8%
Other: 4%
Personality test: 4%
Drug test: 4%
Here are the most commonly searched roles for interview reports -
I interviewed at Hollister Co. (Manchester, England)
Interview
It is completely online. You see each question once you start, and you have a countdown before each one and then it automatically starts recording. There is no option to re-record.
The questions are straightforward.
Interview questions [1]
Question 1
What is your current favourite fashion trend of the season? How would you style it, and how would you sell it to a customer?
The interview process at Hollister Co. usually includes a brief group or individual conversation in which managers ask about personality, teamwork, availability, and customer service while assessing how well candidates fit the brand’s store culture.
Interview questions [1]
Question 1
Can you tell me about a time you provided great customer service or helped someone?
I applied through university. I interviewed at Hollister Co. (London, England) in Dec 2025
Interview
Retail and brand questions
Ask about fashion looks and customer service. Dress nicely, clean shaven if male don’t wear lots of makeup if female. Management were nice, young culture very student friendly job
Interview questions [1]
Question 1
How do you deliver exceptional customer service and improve the customer shopping experience
One-on-one thirty minute interview. They ask questions about prior job experience, what your biggest strengths are, and your favourite fashion trend at the moment. They want to make sure that you are the type of employee who is comfortable interacting with customers.