I applied through a recruiter. The process took 3 weeks. I interviewed at HubSpot (Dublin, Dublin) in Jan 2018
Interview
Initial phone screen with a recruiter. Second case study interview with two managers. Final round on-site with 4 different interviews.
Overall, the interview process was really well structured, every person incredibly smart and it was a joy to go through all steps. It was clear to see that for Hubspot the personality of the interviewer itself is really valued.
Interview questions [1]
Question 1
How would you optimize the website of a small advertising agency.
Thanks so much for helping our customer success team grow in Dublin, we are lucky to have you! Also delighted to hear that you felt valued and admired the intellect of our team-they are a wonderful group. Thanks for taking the time to write this up, I deeply appreciate it. Sincerely, Katie
Other Customer Success Manager interview reviews for HubSpot
Initial call, call with team leader, case study to present to team afterwards. Everyone was friendly and positive. They have lots of resources online to use as well to prepare for your call.
Interview questions [1]
Question 1
Describe inbound marketing and how it helps businesses
1. HR screening
2. Hiring Manager
3. Assignment/Roleplay
4. Culture fit rounds
1. Hiring Manager
2. Senior Manager
3. Internal Stakeholder
The last three rounds are considered as one and the evaluates the candidate on various aspects of company culture.
45-minute interview with HR person, followed by a 1-hour interview with the CSM Manager.All interviews will be conducted online.Before the HR meeting, you will receive a link to the culture code, which outlines their values and culture.
Interview questions [1]
Question 1
Could you tell us about the challenges you're currently facing with the clients you're handling?
What is the toughest feedback you've received from a colleague, and how did you respond to it?
