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      Implementation Specialist Interview

      6 Mar 2018
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at HubSpot in Feb 2018

      Interview

      I was phoned and emailed by a recruiter (lets call the recruiter A), telling me that the recruitment team is impressed with my resume . We then agreed for formal phone interview in which I would talk with another recruiter (lets call this one B) The interview is very nice. B is very professional and friendly. I PERSONALLY think that I did well, since what HubSpot requires fits greatly with my experience and knowledge. B sounded very excited and overall the phone call was pleasant. The interview occurred on Wednesday. B promised that he would inform me of the result LATEST by Friday. I have to be honest that I am really eager for the follow up from B I had a great admiration to HubSpot and I PERSONALLY think I'm a great candidate - but doesn't matter what I think or feel. The issue is that B did not deliver his promise. I got no news whatsoever by Friday. I emailed A, asked her via Linkedin, and I got no reply. It was not until several International Calls and SMS from me (I'm located in Malaysia) that B emailed me, after promising to call me back (but no). I have NO ISSUE over the rejection. I feel glad that he email me of the result. But the problem lies in the delivery of promise and the management of expectation, and how should they handle people who applied. I hope HubSpot's recruitment team will learn and improve. How difficult is that to send an email or reply a Linkedin chat? I truly am disappointed by A's non-responsiveness and B's failure to inform the result on time.

      Interview questions [2]

      Question 1

      What did you do at your previous company?
      1 Answer

      Question 2

      Why do you want to leave your current company?
      Answer question
      avatar
      HubSpot response
      8y
      Hi there, I'm really sorry we let you down with the experience here, and that you were left hanging on a request for information--we can and should be more responsive with regard to the feedback request if and when we can. My sincere apologies, and thanks for helping us learn from the feedback. -Katie

      Other Implementation Specialist interview reviews for HubSpot

      Implementation Specialist Interview

      22 Jul 2019
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at HubSpot

      Interview

      Very poor feedback after first interview and both the manager and the recruiter failed to respond when asked for more. Asked for feedback after the role play and I was told I had to be more concise, which I took and would have worked on. In my opinion there has to be another reason why I've been declined but this hasn't been told me, not even when I specifically asked for more information to improve in the future. Bad experience overall.

      Interview questions [1]

      Question 1

      What do you enjoy the most about your current job?
      Answer question
      avatar
      HubSpot response
      6y
      Hi there, thanks for taking the time to write a review and I'm sorry your experience was less than remarkable. Communication is a critical aspect of the interview that we measure candidates on, particularly in customer facing roles, so it's certainly a significant reason for not moving forward in the interview process. If you haven't gotten a response from your interview team after follow ups, feel free to email me at beckym at hubspot dot com and I'd be happy to follow up to ensure you get some clarity on any outstanding questions and closure on the process overall. Best, Becky

      Implementation Specialist Interview

      30 Jun 2019
      Anonymous employee
      Cambridge, MA
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at HubSpot (Cambridge, MA) in Jun 2019

      Interview

      I submitted my application online and was contacted to submit a video recording of myself responding to a few questions, to get a better feel for who I was. I then had an initial phone screen with a recruiter, leading to a phone discussion with a hiring manager. From there, I was brought in for a back-to-back formatted interview with five members of the HubSpot team. I was given a tour of the HubSpot campus when I arrived, and then met with each of the interviewers I had lined up. They were so personable and made me feel at home while we were conversing! I heard back the next day, and accepted an offer!

      Interview questions [1]

      Question 1

      What is inbound?
      Answer question
      2
      avatar
      HubSpot response
      6y
      So glad that you found our process to be efficient without compromising on your opportunity to really get a feel for who we are as a company and how you could personally grow your career with us. Thanks for taking the time to write a review, and welcome to HubSpot! Best, Becky

      Implementation Specialist Interview

      28 Aug 2019
      Anonymous employee
      Bogotá, Bogota
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through other source. The process took 5 days. I interviewed at HubSpot (Bogotá, Bogota) in Oct 2018

      Interview

      I had to go through multiple conversations with different people on the team, where they asked me questions about previous experiences and culture related questions. I felt very comfortable talking to everyone, as it felt like a conversation.

      Interview questions [1]

      Question 1

      Tell me about a difficult situation you had to face with a customer in the past and how you solved it.
      1 Answer
      avatar
      HubSpot response
      6y
      Thanks for being part of helping our Bogota team grow-you all are doing such amazing work to help us in LatAm, and I'm delighted to see your continued growth and success. Sincerely, Katie

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