Relatively easy asked me to tell them about how I would handle different situations and previous retails experience. I interviewed with a manager and was asked about my availability. I got a call the same day.
I applied in-person. The process took 2 days. I interviewed at Kohl's (Hudson, NY) in Jul 2015
Interview
The interview is done in groups, and you are asked individual questions. This was a fairly simple and straightforward interview. The questions were not difficult. Depending on who you have giving the interview determined whether they will be friendly or not.
Interview questions [1]
Question 1
How would you help a customer with a question when it is not in your department?
I applied online. The process took 2 weeks. I interviewed at Kohl's (Orlando, FL)
Interview
Group interview in conference room of the store. Very calm atmosphere with two of the managers and easy questions . About Kohl's history and past experience with customer service. They went around the room and everyone took turns answering and told us asked the people who passed the interview to stay afterwards.
I applied in-person. The process took 1 day. I interviewed at Kohl's (Batavia, IL) in Nov 2017
Interview
A few standard questions were asked-availability, what would you do first in certain situations, tell me about your experience. Pay was not discussed and experience did not earn you any more money.
Interview questions [1]
Question 1
There’s a customer on the phone needing assistance, a customer in front of you needing assistance, stock to be put away, and help needed at POS. What do you do first?
