Relatively easy asked me to tell them about how I would handle different situations and previous retails experience. I interviewed with a manager and was asked about my availability. I got a call the same day.
I applied in-person. The process took 1 week. I interviewed at Kohl's (Tucson, AZ) in Jan 2015
Interview
Initial call for an interview that consisted of 2 manager and roughly 7-9 other people being interviewed in a group interview environment. Quite odd with so many others answering the same behavioral questions that the final individuals to answer did not add much that hadn't been said already.
I applied online. The process took 2 weeks. I interviewed at Kohl's (Orlando, FL)
Interview
Group interview in conference room of the store. Very calm atmosphere with two of the managers and easy questions . About Kohl's history and past experience with customer service. They went around the room and everyone took turns answering and told us asked the people who passed the interview to stay afterwards.