Relatively easy asked me to tell them about how I would handle different situations and previous retails experience. I interviewed with a manager and was asked about my availability. I got a call the same day.
I applied online. The process took 2 weeks. I interviewed at Kohl's (Flint, MI) in May 2013
Interview
I received a phone call from the HR manager at Kohl's and got an interview within 3-5 days of applying. When I went to my interview, everything went well and I was told that I got the job when I was right there.
After that, I had 3 training days:
1.) Training with manager about history of the company
2.) Training on the computer on how to solicit Kohl's charge cards and have G-R-E-A-T customer service
3.) Training on the floor with another Point of Sale Associate
4.) First day by myself, however I had an experienced associate at-hand for the first couple of shifts just in case I had any questions or concerns.
Kohl's does a GREAT job training their employees!
Interview questions [1]
Question 1
Tell me a time that you had a problem or a confrontation with another employee.
I applied online. The process took 2 weeks. I interviewed at Kohl's (Orlando, FL)
Interview
Group interview in conference room of the store. Very calm atmosphere with two of the managers and easy questions . About Kohl's history and past experience with customer service. They went around the room and everyone took turns answering and told us asked the people who passed the interview to stay afterwards.
I applied in-person. The process took 1 day. I interviewed at Kohl's (Batavia, IL) in Nov 2017
Interview
A few standard questions were asked-availability, what would you do first in certain situations, tell me about your experience. Pay was not discussed and experience did not earn you any more money.
Interview questions [1]
Question 1
There’s a customer on the phone needing assistance, a customer in front of you needing assistance, stock to be put away, and help needed at POS. What do you do first?
