There was about a 15 minute phone interview with basic screening questions and then a 2 hour panel video interview with multiple different managers and a job shadow. They provided a date where you would hear back at the end of the call.
Interview questions [1]
Question 1
Tell us about a time you failed and what you changed.
I applied through an employee referral. I interviewed at Liberty Mutual Insurance (Marlton, NJ) in Mar 2021
Interview
Interview process went very smoothly. I was told by an employee to submit my resume and received an interview within 2 days. First interview was with a recrutier where she explained the position and I walked her through my resume. Asked one behavioral question. Then I had an interview with two other employees (claims managers). standard questions and it was short and sweet. Third interview was with the claims mangers manger. Received an offer the same day as final interview. all questions were behavioral
Very easy process and not too stressful
Interview questions [1]
Question 1
2 questions about claims. although I didn't have experience I used logic to answer questions
I applied online. The process took 4 weeks. I interviewed at Liberty Mutual Insurance in Jan 2021
Interview
The interview process was very easy. The first round was answering some online questions and doing a recording of some questions. Then, I was asked to interview with the manager. That was done online via Microsoft Teams. I was asked questions about prior work and customer service expierence. Once I completed that, I had another interview with the managers, manager. This was done using Microsoft Teams - Video.
Interview questions [1]
Question 1
Explain a time when you dealt with an angry customer? Explain a time when you had to make a decision between accuracy or time deadline? How do you handle multitasking?
