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      Lloyds Banking Group

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      Customer Product and Innovation Programmer Interview

      13 Mar 2019
      Anonymous interview candidate
      Birmingham, England
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at Lloyds Banking Group (Birmingham, England) in Feb 2019

      Interview

      It was a vedio interview asked around 10 questions. All motivational and strength based questions. It asked about your interest in the banking industry and your ability to improve customer services.

      Interview questions [10]

      Question 1

      Why do you want to apply for the business?
      Answer question

      Question 2

      Challenges can often make delivering results impossible’ What do you think about this statement?
      Answer question

      Question 3

      What is your approach to making sure that others trust you?
      Answer question

      Question 4

      Why the program?
      Answer question

      Question 5

      How do you decide when it is necessary to improve a process or procedure?
      Answer question

      Question 6

      Imagine your manager has asked you to be the ‘customers first’ champion in your team. How would you make sure your team always puts customers first?
      Answer question

      Question 7

      Thinking about the last time you were part of a group. What did you do to make sure you respected and included each group member?
      Answer question

      Question 8

      To fully understand something, you need to ask questions, and apply the answers to your work’ What do you think about this statement?
      Answer question

      Question 9

      How did you react the last time you received negative feedback on something you worked on?
      Answer question

      Question 10

      Which of the following best describes you, and why? Spending time simplifying things in advance, or clarifying things if people request it?
      Answer question
      3