Process:
The hiring process included an online assessment (1.5 hours) followed by a 60-minute panel interview. Feedback on my selection was provided within 48 hours, and I was informed that I had been selected for the position.
Cons:
After being told I was selected, I was informed that they needed to match me to a role/team. I was promised an update within a week, but after not hearing back as promised, I followed up. To my surprise, I was told that the company was undergoing restructuring, which would take longer to finalise the process.
Communication from the HR team was inconsistent and unprofessional. Despite multiple follow-ups, I received vague or delayed responses, and eventually, my emails were ignored altogether.
Despite claiming they were unable to match me to a role, the company continued posting job openings for the same position, which was frustrating and disheartening.
The process felt disrespectful of my time and effort, leading me to ultimately withdraw my application.
Timeline:
Applied: June
Online Assessment: July (1.5 hours)
Panel Interview: July (60 minutes)
Selected: Within 48 hours of the interview
Updates promised but not delivered, resulting in months of waiting without resolution.
Withdrew Application: November
Advice to Management:
Do not proceed with interviews or extend offers unless there are clearly defined roles available.
Be transparent with candidates about restructuring or other delays in the hiring process.
Respect candidates’ time by providing timely updates and closure if a role cannot be offered.
Ensure HR teams maintain professionalism and consistent communication throughout the process.
Overall Experience:
This was a highly disappointing experience. Despite progressing through the assessment and interview stages and being told I was selected, the lack of communication and transparency ultimately led me to withdraw my application. The process reflected poorly on the company’s professionalism, and I would not recommend Lloyds to other job seekers.