I applied online. The process took 3 days. I interviewed at Marks & Spencer (Marble Arch, England) in May 2019
Interview
- Applied Online
- Passed Online Assessment
- Booked a date for face-to-face interview
- The interviewers were really nice and made you feel comfortable , making it easy to answer questions
- Passed Interview, the same day offered job and I accepted
Interview questions [1]
Question 1
What is your understanding of the word customer service?
A short interview included selling a quiche and answering questions about customer service. It was conducted for around 20 minutes and the interviewer was friendly. I got the call the following day.
Interview questions [1]
Question 1
Can you give an example of a time you experienced great customer service?
I applied online. I interviewed at Marks & Spencer (Manchester, England) in Oct 2024
Interview
Very short and efficient, very laid back and easy, one on one with hiring manager based around 4 or 5 questions centered around customer service and ways to improve or innovate.
Interview questions [1]
Question 1
What are three things you noticed around the store that we can improve on
I interviewed at Marks & Spencer (Bromley, England)
Interview
You need to demonstrate a good knowledge as to what makes good customer service. Some role play may be involved but it is used to see how you would interact