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Marks & Spencer

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Marks & Spencer

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Marks & Spencer Interview Questions

Updated 8 Dec 2023

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Found 1,828 of over 1.8K interviews

Interviews at Marks & Spencer

Experience
Positive75%
Negative12%
Neutral14%
Getting an Interview
Applied online88%
In Person4%
Employee Referral3%
Difficulty
2.6
Average
HardAverageEasy

Marks & Spencer

Anonymous Interview Candidate

No Offer
Neutral Experience
Average Interview
Application

I interviewed at Marks & Spencer

Interview

Had a 30 minute in person interview asking about why I wanted to work there with a manager. The interview was at a local store in the centre of town

Interview Questions
  • Why do you want to work here?
    Answer Question
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Marks & Spencer

Anonymous Interview Candidate

No Offer
Positive Experience
Easy Interview
Application

I interviewed at Marks & Spencer

Interview

Applied and got the interview next day. When at M & S, they asked for me to look around the shop for items that could improve customer service. After interview they phoned me but I didn't pick it up.

Interview Questions
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Marks & Spencer

Anonymous Employee in London, England

Accepted Offer
Positive Experience
Average Interview
Application

I applied online. The process took 3 days. I interviewed at Marks & Spencer (London, England)

Interview

Base on the company interview pack to ask the question. So far, the interview process is fine also there have a senecios and they would like to see what's your answers.

Interview Questions
  • Tell me about yourself. Why you would like to apply this job.
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Marks & Spencer

Anonymous Employee in London, England

Accepted Offer
Positive Experience
Easy Interview
Application

I interviewed at Marks & Spencer (London, England)

Interview

It was a great experience, it was a call interview on the phone and very basic questions were asked. Timings at which i am flexible and other work related stuff were discussed. Overall it was a great expirence.

Interview Questions
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Marks & Spencer

Anonymous Employee in Paris

Accepted Offer
Positive Experience
Easy Interview
Application

I interviewed at Marks & Spencer (Paris)

Interview

Parlez moi de vous pourquoi choisir ce poste l AMF le salaire Si vous êtes choisi comment pourquoi C’est Possible Bonjour Oui c’est possible je peux travailler dans ce secteur non oui mais c’est bien

Interview Questions
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Marks & Spencer

Anonymous Employee in Edinburgh, Scotland

Accepted Offer
Positive Experience
Average Interview
Application

I interviewed at Marks & Spencer (Edinburgh, Scotland)

Interview

Straightforward and lovely interviewers Asked questions about me then went onto ask job specific questions Phone call interview due to Covid In person interview is similar and they sometimes do situational questions

Interview Questions
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Marks & Spencer

Anonymous Interview Candidate

Declined Offer
Positive Experience
Average Interview
Application

I interviewed at Marks & Spencer

Interview

Casual interview process with a few standard questions to begin with. Then onto scenario based questions - there were around 3 of these. Good, friendly, interesting interview overall. Very pleased

Interview Questions
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Marks & Spencer

Anonymous Employee

Accepted Offer
Positive Experience
Easy Interview
Application

I interviewed at Marks & Spencer

Interview

Was asked to come in a little bit early and have a look around the shop floor. Then asked for 3 things you would recommend that could improve cumstomer experience based on your on your observation, Short on the shop floor demonstration of your customer service skills. Typical retail questions.

Interview Questions
  • Give an example of when you faced a challenge in customer service and how you overcame it.
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Marks & Spencer

Anonymous Interview Candidate

No Offer
Negative Experience
Average Interview
Application

I applied online. I interviewed at Marks & Spencer

Interview

Had first stage interview with a peer. Was asked questions relating to my experience of managing categories the role would be responsible for. Followed up with HR to no response the week later. Followed up again 2 weeks later and received no apology for the delay and was told they would come back to me when they completed the final interviews which were still TBC. 7 weeks following the interview, I'd still not received any feedback so took it that I'd been ghosted. Poor experience from a reputable name and wouldn't recommend.

Interview Questions
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Marks & Spencer

Anonymous Interview Candidate in London, England

No Offer
Positive Experience
Easy Interview
Application

I applied online. The process took 1 week. I interviewed at Marks & Spencer (London, England) in Nov 2023

Interview

The email asked us to prepare 3 things that we could observed in the store that could improve customer service, but at the end they didn't ask this but another 4 direct questions. The interviewer was super nice.

Interview Questions
  • 1) Describe yourself 2) Tell me a good customer service experience you delivered 3) How could technology and digital can help sale 4) If your manager asked you to finish a task, but the quene of check-out is building, what will you do?
2 people found this interview helpful
Viewing 1 - 10 of 1,828 Interviews

Marks & Spencer Interviews FAQs

Glassdoor users rated their interview experience at Marks & Spencer as 74.8% positive with a difficulty rating score of 2.59 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Retail Sales Assistant and Customer Advisor rated their interviews as the hardest, whereas interviews for Bakery Assistant and Operations roles were rated as the easiest.

The hiring process at Marks & Spencer takes an average of 11.26 days when considering 1,619 user submitted interviews across all job titles. Candidates applying for Operations had the quickest hiring process (on average 1 day), whereas Sales Executive roles had the slowest hiring process (on average 300 days).

Common stages of the interview process at Marks & Spencer according to 1,619 Glassdoor interviews include:

One-on-One Interview: 33.16%

Presentation: 12.74%

Skills Test: 11.92%

Personality Test: 9.48%

IQ Intelligence Test: 8.30%

Phone Interview: 6.22%

Group Panel Interview: 5.53%

Other: 4.54%

Background Check: 4.54%

Drugs Test: 3.56%

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Interview Tips

Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)

Analytical Chemist

Do you experience that how long the hiring process would take at Thermo Fisher? I got my second interview with hiring manager at the beginning of November but I haven’t heard nothing from them. When I’ve emailed them to check in they just said that the process would be slow, no time frame. I would be able to get an offer soon from other company but work as contractor. Should I wait for Thermo Fisher?

4
7 Comments

KPMG

Booz Allen Hamilton Recently applied and I've been referred for an interview! Any tips on interviewing with Booz Allen? And if I am being asked to complete clearance and background upfront, is this a good indicator for being hired?

1
3 Comments

Alex L.

Applied for a job a few weeks back, got a call from HR yesterday morning about an interview next week. She mentioned she'd shoot me an email with all the interview details, but so far, my inbox is empty. Assuming I'll hear from her early next week, is it normal for them to expect me to show up for an in-person interview on short notice, like couple days?

12
3 Comments

Marks & Spencer Photos

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Marks & Spencer photo of: Nottingham Giltbrook
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