the first round is a short interview, including basic resume questions and career goals. The interviewer introduced the whole company and the office, including what they were expecting and what's the job functions. The process focused on your listening and communication skills.
I applied through a recruiter. The process took 1 day. I interviewed at MassMutual (Austin, TX) in Apr 2026
Interview
Recruiter reached out and only gave pros. When I dug deeper to get further detail he didn't know concrete info. Felt more like a desperate way to try to recruit due to a high turnover rate.
I applied through an employee referral. The process took 1 week. I interviewed at MassMutual in Oct 2025
Interview
I was referred by a recruiter to interview with a financial advisor for an in-office role. During the interview, several red flags came up. They asked about my citizenship, and when I said I am American, they implied that could not be true because of my last name. Later, after I mentioned that I speak another language, they said, “That’s great, we’ve been aiming to target that community,” which deeply disturbed me.
Pretty straight foward super friendly
Very nice went through behavioral questions a few technical and mainly talk about your background and why you’re a good role good fit. Overall, positive experience, super friendly showed enthusiasm.