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      Support Engineer Interview

      24 Aug 2017
      Anonymous interview candidate
      Chandigarh
      No offer
      Positive experience

      Application

      I applied through university. I interviewed at Microsoft (Chandigarh) in Aug 2017

      Interview

      It was a campus placement drive. First round was Cocubes test that included Quantitative, Logical, Technical (Computer networks & Operating systems) and Active Directory Mcqs. 150 out of 900 students got selected for the GD round. In the GD round , we were asked which topic we wanted to have group discussion on. Majority said Reservation, so we were given 3-4 minutes to think about the topic and got 15 minutes to discuss on it. 7 out of 12 students got selected from our group. (But it was not the case in other panels. My friends from other panels told me that they were given technical topics and much less time to discuss on the topics). So mainly focus on technical topics with some knowledge of current issues as they may be given. Next round was technical interview. There were two interviewers and they initially made me feel comfortable. They were very friendly but trust me they will rip you apart (don't mistaken their friendly behavior with leniency). I was asked about my favourite topics from the subjects I mentioned i.e. OS, CN and Active directory (which they actually expect a support engineer to know). After some questions from CN and OS (which I will be attaching below) they came to troubleshooting. That single question was discussed for about 35 minutes out of 60 minutes of the interview. I gave many answers but they didn't seem to be satisfied with my answers. After the technical interview round there are Managerial and HR interview which I couldn't make it to. Finally 20 students cleared the HR interview round but since they wanted only 14 students they further simply eliminated 6 students (I don't know on what basis). P.S. There were relatively easy and direct questions in other panels.

      Interview questions [7]

      Question 1

      When I open facebook, I see a video streaming, what is used there : TCP or UDP? Why?
      1 Answer

      Question 2

      When I see the fb login page, which protocol is used there? If you were a programmer, which protocol would you use in your project : TCP or UDP?
      1 Answer

      Question 3

      Explain deadlock in layman language.
      Answer question

      Question 4

      Give realtime examples of TCP and UDP.
      Answer question

      Question 5

      What do you mean by virtual memory?
      Answer question

      Question 6

      Explain DNS and the concept of APIPA.
      Answer question

      Question 7

      Trouble shoot : If you want to open Facebook but the page isn't loading, what will be the different measures you will take?
      Answer question
      3

      Other Support Engineer interview reviews for Microsoft

      Support Engineer Interview

      2 Nov 2025
      Anonymous interview candidate
      No offer
      Neutral experience
      Difficult interview

      Application

      I interviewed at Microsoft

      Interview

      The interview process consisted of 3 rounds, 2 technical, 1 Managerial round. Technical rounds focused on what you have mentioned in the resume, so be well prepared for it. Technical round was bit tough.

      Interview questions [1]

      Question 1

      The interviewer focused more on the Windows OS stack.
      Answer question

      Support Engineer Interview

      2 May 2025
      Anonymous interview candidate
      Tokyo
      No offer
      Positive experience
      Difficult interview

      Application

      I interviewed at Microsoft (Tokyo)

      Interview

      After your resume is accepted, you will go through two individual interviews on the same day. Each interview will be conducted online with one or two interviewers from the relevant department. The first interview lasts 40 minutes and the second lasts 30 minutes.

      Interview questions [1]

      Question 1

      They often asked about my motivation for applying and my experiences working in a team.
      Answer question

      Support Engineer Interview

      18 Feb 2025
      Anonymous interview candidate
      Sydney
      No offer
      Negative experience
      Difficult interview

      Application

      I applied through a staffing agency. The process took 1 week. I interviewed at Microsoft (Sydney) in Feb 2025

      Interview

      Interview was with 8 other people who all joined at the same time. During the interview, no other interviewers put on their cameras during the entire interview. Two additional people entered the Teams interview 20 minutes late.

      Interview questions [1]

      Question 1

      What would you do when a senior IT manager was saying they are losing money every minute, how would you approach this issue?
      Answer question

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