I applied through a recruiter. The process took 5 days. I interviewed at NHS 111 Contact Centre (Plymouth, England) in Apr 2023
Interview
Friendly, chatty. Really supportive and low pressure. They seemed really eager to have someone come on board. Would have taken the opportunity had certain circumstances not come up. They seemed to offer a lot of support and training which would definitely come in handy
Interview questions [1]
Question 1
How do you recover from a really difficult customer who's had a go at you over the phone?