Nationwide Building Society Interview Questions
Updated 7 Dec 2023
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Interviews at Nationwide Building Society
Interviews for Top Jobs at Nationwide Building Society
- Customer Service Representative (48)
- Member Representative (20)
- Customer Representative (15)
- Customer Service (8)
- Risk Analyst (8)
- Software Engineer (5)
- Business Analyst (5)
- Industrial Placement Student (5)
- Analyst (4)
- Mortgage Administrator (4)
- Fraud Analyst (4)
- Personal Banking Manager (4)
- Marketing Executive (3)
- Service Consultant (3)
- Customer Service Advisor (3)
- Personal Banker (3)
- Consultant (3)
- Member Service Representative (3)
- Customer Service Consultant (3)
- Graduate Scheme (3)
- Complaints Handler (3)
- Test Engineer (2)
- Graduate Program (2)
- Solutions Architect (2)
- Senior Java Developer (2)
- Credit Risk Analyst (2)
- Data Engineer (2)
- Delivery Manager (2)
- Finance Graduate Scheme (2)
- New Member Representative (2)
Anonymous Employee
I interviewed at Nationwide Building Society
A fair and thorough interview process that gave me the opportunity to highlight my experience and answer questions on how I can deliver in the role. I had the chance to ask the Head of Treasury Finance questions on the requirements of the role
- What experience do you have in accounting for derivative products?
Anonymous Employee
I interviewed at Nationwide Building Society
Quite easy make sure you have examples for your answers. Theres also a role play where they give you a scenario and you have to act as if your in the role
- How did you deal with an issue at work
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Anonymous Interview Candidate
I interviewed at Nationwide Building Society
Really great interview experience , lovely people, very corporate but also extremely friendly. A little wait at the start (running behind) but nothing major. Hopefully hear from them soon. Offered tea/coffee at the start which is a good sign to me, they explained everything really well and aren't there to catch you out it doesnt feel like.
- General Questions plus a skills based asssessment
Anonymous Interview Candidate
I applied online. I interviewed at Nationwide Building Society in Nov 2023
Competency based with some general chat. Scenario based questions with 10 mins of prep time. Friendly interviewers and enjoyable process. Interview conducted via Microsoft Teams. Interview lasted about 45 minutes.
- How would you deal with this generic customer scenario?
Anonymous Interview Candidate
I interviewed at Nationwide Building Society
Online application, cv and letter of application Online judgement test with a number of scenarios to choose from. Then a number of observational questions. Then a few maths questions too Interview with assessments online through teams
- About Teamwork and customer care
Anonymous Employee in Swindon, Wiltshire, South West England, England
I interviewed at Nationwide Building Society (Swindon, Wiltshire, South West England, England)
Nice welcome introduction, tell me a bit about yourself. Competencies were given in advance so had more than enough time to prep for interview. Nice interviewers, put me at ease. Held over Teams.
- Describe a situation where you had to Decide what’s right
Anonymous Employee in Swindon, Wiltshire, South West England, England
I applied online. The process took 3 weeks. I interviewed at Nationwide Building Society (Swindon, Wiltshire, South West England, England)
Interview process was straight forward with competency questions aligned to the values of the business and a technical exercise where I had to think on my feet and present my recommendations.
- How do you go about putting customers first in the work your deliver.
Anonymous Employee in Sevenoaks, England
I interviewed at Nationwide Building Society (Sevenoaks, England)
In depth and good with lots of information and time to ask questions very well structured and kind friendly staff overall a very good interview , would definitely recommend this company very diverse and respectful
- When’s a time you’ve used your own initiative at work
Anonymous Interview Candidate
I applied online. The process took 2 months. I interviewed at Nationwide Building Society in Aug 2023
Four weeks after applying had inital interview with 2 members of staff, after not hearing anything for a few weeks i asked for feedback only to be invited to second interview. Second interview required preparing a presentation, with 3 members of staff, after waiting nearly 6 weeks i got a standard rejection email, asked for feedback and got completely ignored after investing alot of work and time it would of been nice for some feedback at the very least
- General questions for lead engineer
Anonymous Interview Candidate in London, England
I applied online. I interviewed at Nationwide Building Society (London, England) in Jun 2023
Long process, questions, tests, recored interview, face to face interview. I got an offer, received the contract. Checking the contract, says I have to be available from 6am to 10pm from Monday to Sunday. No thank you I have a life to live.
- Experience in Fraud, experience in customer service
Nationwide Building Society Interviews FAQs
Glassdoor users rated their interview experience at Nationwide Building Society as 67.2% positive with a difficulty rating score of 2.91 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Collector and Business Administrative Apprentice rated their interviews as the hardest, whereas interviews for Team Manager and Direct Services Team Manager roles were rated as the easiest.
The hiring process at Nationwide Building Society takes an average of 29.98 days when considering 299 user submitted interviews across all job titles. Candidates applying for Change Management Consultant had the quickest hiring process (on average 1 day), whereas TDP roles had the slowest hiring process (on average 180 days).
Common stages of the interview process at Nationwide Building Society according to 299 Glassdoor interviews include:
One-on-One Interview: 17.70%
Presentation: 14.73%
Phone Interview: 13.92%
Group Panel Interview: 12.57%
Background Check: 10.54%
Skills Test: 9.05%
Drugs Test: 7.30%
IQ Intelligence Test: 5.81%
Personality Test: 5.27%
Other: 3.11%
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