Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Nationwide

      Is this your company?

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Nationwide reviews | Nationwide jobs | Nationwide salaries | Nationwide benefits | Nationwide conversations
      Nationwide interviewsNationwide Customer Service Representative interviewsNationwide interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Service Representative Interview

      10 Mar 2018
      Anonymous interview candidate
      San Antonio, TX
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Nationwide (San Antonio, TX) in Feb 2018

      Interview

      Very typical process, online application and assessment followed by phone then in person interview. I met with two gentlemen one was a manager and the other a top sales performer. They were very laid back and easy to talk to. I got a tour of the San Antonio location description of the job then was able to sit with an employee for a brief job shadow. I was ready to drink the nationwide kool aid. I interviewed exactly three weeks before the start date and was told by an employee she didn’t hear back until exactly two weeks before the start date. I NEVER heard back, I emailed the phone interview recruiter and almost immediately received a call from another recruiter but missed it. We played phone tag for two days for her to tell me a job would not be offered and gave no feedback. I was disappointed in their follow up

      Interview questions [1]

      Question 1

      Star based questions. What was something you didn’t like about your last job and what did you do to change it? They asked three. The interviewee was very thorough in explaining the question and offered to repeat.
      Answer question
      2

      Other Customer Service Representative interview reviews for Nationwide

      Customer Service Representative Interview

      15 Oct 2025
      Anonymous employee
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I interviewed at Nationwide

      Interview

      It was easy. Just a get to know you. Just look up the STAR thing and you will be fine. Just wasn’t a fit for me so I left after 2 years

      Account Manager Interview

      13 Jan 2025
      Anonymous interview candidate
      Declined offer
      Positive experience
      Average interview

      Application

      I interviewed at Nationwide

      Interview

      The process is smooth and fast to finished the interview, it took me for about 30mins to finished the entire interview process. It's better to try this one as well

      Interview questions [1]

      Question 1

      What salary do you expect
      Answer question

      Customer Service Representative Interview

      22 Aug 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Nationwide

      Interview

      Online applications, then online assessment, then online interview, then interview over the phone. Easy application, interviewers were friendly and make you feel at ease. . . . . . .

      Interview questions [1]

      Question 1

      Why did I choose Nationwide
      Answer question

      Top companies for "Compensation and Benefits" near you

      avatar
      AXA
      3.7★Compensation and benefits
      avatar
      Aviva
      3.8★Compensation and benefits
      avatar
      AIG
      3.6★Compensation and benefits
      avatar
      Zurich Insurance
      3.8★Compensation and benefits