The interview went well, and response was given after the interview. The interviewer started with a brief intro of the company and the role. He asked the usual ethnicity questions and how perfectly you fit into the schedule for the role
Interview questions [1]
Question 1
Questions were on your strength, weaknesses, dealing with challenging customers, and how you will overcome such situations.
I applied online. The process took 2 weeks. I interviewed at Plusnet (Leeds, England) in Jun 2020
Interview
Very easy interview over the phone. Asked the standard interview questions such as describe a time where a customer was unhappy and you were able to resolve their query, used the star method.
Interview questions [1]
Question 1
Q: explain how you were able to resolve conflict with a customer