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      Progressive Insurance

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      Inbound Sales Representative Interview

      12 Nov 2019
      Anonymous interview candidate
      Indianapolis, IN
      No offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Progressive Insurance (Indianapolis, IN) in Oct 2019

      Interview

      I applied for the work from home inbound sales representative position. After applying I was sent an assessment (which I had failed about a year prior). I passed this time and was sent a link to do a recorded “interview” where I was asked questions, answered them in STAR format while being recorded and then they were sent in for review. About three days later I was sent a link for a background check which took about a week to be completed. While the background check was in process I was also sent an email requesting a preferred time for a face to face teleconference interview. I received a confirmation with my interview time and a link to access the interview. The night before my interview I received notification that my background check was complete. I interviewed with a recruiter who was very friendly and helpful. The interview was about an hour long with some general questions about my past experience as well as 4 STAR formatted questions. She did help me dig a little deeper in my answers as far as the end result of my actions. She said I would hear back in 1-10 business days regardless of the outcome. Overall, I think I did well. STUDY! I prepped for about a week and had some questions/answers typed out in front of me! Still waiting on the final outcome! Good luck!

      Interview questions [1]

      Question 1

      Name a time you had to deal with a difficult customer and how you handled it. Name a time you had to adapt to change in the workplace and what you did. Name a time you had to analyze a procedure and what you did.
      Answer question
      4

      Other Inbound Sales Representative interview reviews for Progressive Insurance

      Inbound Sales Representative Interview

      17 Mar 2024
      Anonymous employee
      Houston, TX
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. I interviewed at Progressive Insurance (Houston, TX) in Mar 2024

      Interview

      8 prerecorded behavioral questions, 2 attempts to record 3 min answers which must be delivered in STAR format. Wish I had a few days to prep, I would have done much better. I was invited to the next round of interviews, so I guess it was alright. There are some helpful YouTube videos about preparing in advance for behavioral style questions and the STAR format. I suggest taking time out to study those a few days before hand.

      Interview questions [1]

      Question 1

      describe a time when you were receiving various conflicting inputs at the same time, how did you solve it?
      1 Answer
      1

      Inbound Sales Representative Interview

      20 May 2022
      Anonymous employee
      Killeen, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Progressive Insurance (Killeen, TX) in May 2022

      Interview

      4 part interview process. Including a virtual and phone interview. The virtual interview provides a helpful before video to test practice the questions and answers. Phone interview took 29 mins to complete and the virtual interview took 45 mins

      Interview questions [1]

      Question 1

      Describe a time you overcame an obstacle?
      Answer question
      1

      Inbound Sales Representative Interview

      21 Dec 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 2+ months. I interviewed at Progressive Insurance in Nov 2021

      Interview

      Video interview based on STAR fundamentals Then an interactive video/assessment And then zoom interview Very hard questions. During video interview you listen to message then have 69 seconds to prepare 3 minutes of talking.

      Interview questions [1]

      Question 1

      While you were at work or school, describe a time where you had to use problem solving and conflict resolution
      Answer question

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