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      Progressive Insurance

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      Claims Adjuster Trainee Interview

      10 Dec 2021
      Anonymous interview candidate
      Atlanta, GA
      No offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Progressive Insurance (Atlanta, GA) in Dec 2021

      Interview

      Completed application. Completed assessment. Currently at the next step which is a virtual HireVue interview. I'm studying the questions for STAR format so I will be ready. Decided to post all the questions I have found for other reviewers so far. This way they don't have to dig for them like I had to. Will update with more results.

      Interview questions [1]

      Question 1

      -Of all the positions you worked in the last 5 years, what position did you like most and why? What position did you like least and why? -Describe a time when you solved a problem for someone in a way that exceeded their expectations. ----Please describe the situation, how you responded, and the results. How did you know what would exceed their expectations? -Tell me about a time when you struggled with or were overwhelmed by a new or difficult challenge at work or school. Please describe the situation, your actions, and the results. How were you able to remain accountable for your work during that stressful time? -Tell us about a time you received difficult or constructive feedback from a supervisor or educator. -Describe the situation, how you responded, and the results. What did you do with the feedback? -Tell me about a situation when you had to adapt to a substantial change you encountered while working on an assignment at school or work. Please describe the situation, how you adapted to the change, and the results. -Tell me about a situation in which you needed to make an important decision quickly, but were faced with conflicting information from multiple sources. Please describe the situation, your actions, and the results of your final decision -Tell me about a time when a customer or individual told you no at first and you were able to convince him or her to say yes. Give a detailed explanation of the process you used to persuade the customer -Name a time you had to dealing with conflicting information at work. -Tell me about a time that you were able to convince a customer to do something. -Describe a situation where you had to adapt to change. -Name a time you had a sudden change either at work or at school and how did you handle it? -My least and favorite job and why ? -Name a time you wish you had reacted differently to someone at work. -Go through your previous jobs, describe your role at each company and tell me why you left. -Tell me about a time you received negative feedback and how you responded to it. -Tell me about a time you did something wrong and how you fixed it. -Tell me about a time you made a hasty decision and what was the result. -Tell me about a time you had go above and beyond to meet a customer's expectations. -What is your worst work trait? -Tell me about a time you received different instructions from multiple people. -Tell me about a time a customer told you no and you changed their mind to a yes. -Tell me about a time you received negative feedback from a supervisor and what you learned from it. -Tell me about a time you did something wrong. How did you fix it? -Tell me about a time when there was a system change at work what steps did you take to adapt to this change? -What job did you like the most? What job did you like the least? And why? -Briefly describe your work history for the past five years and why you left -Describe a time where there was miscommunication, what you did to resolve it, and the outcome. -Describe a time where you had to adjust and adapt to a change at work, what you did, and the outcome. -Describe a time when you had to learn/do something new at work and the steps you took and the results -Talk about a time when you had to gather info to solve a problem. -Talk about a time when there was a misunderstanding between you & a customer regarding their expectations. -Talk about a time you had to adapt to or overcome change. -Talk about a time you needed to learn something new in order to accomplish a task at work. -Talk about how you organize and prioritize your projects and workload to make sure all of them are done correctly. -What interests you most about working in this role, which involves multitasking, navigating multiple systems, prioritizing, flexibility & prioritizing? -Name a time you had to negotiate (which could include compromise) -Name a specific time you had to use your time management skills, how did you do it and what was the result.
      Answer question
      192

      Other Claims Adjuster Trainee interview reviews for Progressive Insurance

      Claims Adjuster Trainee Interview

      15 Jun 2026
      Anonymous employee
      Schererville, IN
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Progressive Insurance (Schererville, IN)

      Interview

      Video interview followed by zoom meeting. The video interview you answer I believe 6 questions and you have 2 attempts to complete the questions. The video had me kind of stressed

      Interview questions [1]

      Question 1

      How do you maintain time management?
      Answer question

      Claims Adjuster Trainee Interview

      10 Jun 2026
      Anonymous interview candidate
      Malvern, PA
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at Progressive Insurance (Malvern, PA)

      Interview

      I applied and was sent an email to complete a 30 minute assessment that must be completed within 6 days. I completed the assessment about 2 hours after receiving the email. Within about 30 minutes of completing the assessment I received an email stating I was selected for a short video interview as soon as possible and submissions are reviewed in the order in which they are received. This is how far I am in the process so far.

      Interview questions [1]

      Question 1

      In the assessment they asked more likely style type of questions and behavioral questions. Some parts of the assessment are timed.
      Answer question

      Claims Adjuster Trainee Interview

      8 Jun 2026
      Anonymous interview candidate
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied online. I interviewed at Progressive Insurance in Jun 2026

      Interview

      I have not completed the process yet but, first was an online assessment, then if you 'pass' you are moved on to a HireVue video interview which takes about 30 minutes with 8 questions. After the recorded interview, I received an email to schedule another online interview but live with the leadership team.

      Interview questions [4]

      Question 1

      Tell me about a time when you had together information from multiple sources to solve a problem describe the situation the stuff you took together the information and the outcome
      Answer question

      Question 2

      Misunderstanding between you and a customer, and you were unable to meet your expectations describe the specific situation the actions that you took and the outcome of the situation
      Answer question

      Question 3

      Tell me about the situation when you had to adapt existential process or encounter while working on an assignment at work or during college please describe the situation how you adapted to the change and the results
      Answer question

      Question 4

      Think about a time when you need to learn something new in order to accomplish a task at work or during college, please describe the situation your actions and the outcome
      Answer question

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