Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Progressive Insurance

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Progressive Insurance reviews | Progressive Insurance jobs | Progressive Insurance salaries | Progressive Insurance benefits | Progressive Insurance conversations
      Progressive Insurance interviewsProgressive Insurance Medical Claims Representative interviewsProgressive Insurance interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Top companies for "Compensation and Benefits" near you

      avatar
      AXA
      3.7★Compensation and benefits
      avatar
      Aviva
      3.8★Compensation and benefits
      avatar
      Zurich Insurance
      3.8★Compensation and benefits
      avatar
      Admiral Group
      3.5★Compensation and benefits

      Medical Claims Representative Interview

      6 Feb 2011
      Anonymous interview candidate
      Iselin, NJ

      Other Medical Claims Representative interview reviews for Progressive Insurance

      Medical Claims Representative Interview

      9 Oct 2024
      Anonymous employee
      Albany, NY
      Accepted offer
      No offer
      Neutral experience
      Difficult interview

      Application

      The process took 1 day. I interviewed at Progressive Insurance (Iselin, NJ) in Sept 2010

      Interview

      The interview process consisted of two phone interviews then, an assessment in house on the computer, then an in person interview by 5 people, the team leaders and head of the department. It consisted of behaviour based situations such as 'how did you handle this and that type of situation?' 'did you ever...', I had never been faced with this type of situation so once needs to be prepared to think quickly on your feet, it was a very long interview. The team was very nice it wasn't stiff and overly formal. Downside to the entire process, I never heard back as to whether or not I got the job (obviously I didn't since it's been 4 months), I was told 2 weeks, then when I followed up with the recruiter, was told that they took a break from interviewing due to the amount of candidates, but that they were to have a meeting as to the status and I would be contacted, and I never was.

      Interview questions [1]

      Question 1

      No one particular question was overly difficult, one just needed to think quickly on your feet.
      Answer question
      Positive experience
      Difficult interview

      Application

      I applied online. I interviewed at Progressive Insurance (Albany, NY) in Oct 2024

      Interview

      So I will admit, the interview process is lengthily but it is all worth it! First I had to pass the assessment, then the video submissions and once I finally passed that I was able to actually connect with the recruiter and just go over what there was to be expected in my upcoming video interview with management. She gave me all of the info as to what were some things that were going to focus on the most ( Time Management & Decision Making ) and to just have some examples already set. I made myself a google doc with different questions and answers (all STAR format based) because the STAR format is how theyu conduct the interviews. But after about a week of getting all of these things done, I had my interview on a Tuesday and was told I would be hearing from the recruiter within a couple of days but was lucky enough to receive a call later that same day and HAPPILY ACCETPED! Good things come to those who wait. The questions I put below aren't the exact ones but they are pretty much the same, they are the answers I used for my interview answers.

      Interview questions [9]

      Question 1

      Why do you want to work for Progressive?
      1 Answer

      Question 2

      Why I feel I am a good fit for this position?
      1 Answer

      Question 3

      How do you handle difficult tasks?
      Answer question

      Question 4

      A time you were overwhelmed and how you handled it? (Time management)
      Answer question

      Question 5

      A time you were successful with a negotiation ?
      Answer question

      Question 6

      Describe a time you received constructive feedback and how you handled it?
      Answer question

      Question 7

      Describe a time you demonstrated leadership skills in a situation?
      Answer question

      Question 8

      Tell me about a time you had to deal with making a difficult decision.
      Answer question

      Question 9

      Tell me about a time you went above and beyond for a customer & about a time you had to deal with a dissatisfied customer and how you handled it.
      Answer question
      1

      Medical Claims Representative Interview

      13 Jul 2023
      Anonymous employee
      Louisville, KY
      Accepted offer
      Negative experience
      Difficult interview

      Application

      I interviewed at Progressive Insurance (Louisville, KY)

      Interview

      Long process, pre-screen, video interview, another interview with leadership. It was definitely a long drawn out process. I have never experienced anything of the sort. If I don’t get an offer I’m not sure I’d ever apply again, it was very intimidating.
      2

      Medical Claims Representative Interview

      15 May 2023
      Anonymous interview candidate
      No offer
      Negative experience

      Application

      I interviewed at Progressive Insurance

      Interview

      It ending up being a waste of time. Before having some submit a video interview, actually take the time to review their resume, to see if they would be a good fit.

      Interview questions [1]

      Question 1

      They asked 8 behavioral type questions.
      Answer question
      1