I applied online. The process took 4 weeks. I interviewed at Progressive Insurance (Charlotte, NC) in Oct 2015
Interview
I applied online via the Progressive website. If you pass the application phase, you will get an email for the assessment. Once you pass the assessment, an initial phone screen interview will be give. My phone interview consisted of the STAR format. Ensure that you respond in this manner. If you pass the phone screen interview, a background check will be done. That usually takes about 5-7 business days. Once you pass the background, an in person interview is given. The hiring manager also gives STAR format questions but first went over the resume. Very casual interview. I heard back within 4 business days with an offer.
I was very impressed with Progressive's interview process. This demonstrated that the company wants not only the company but also its employees to succeed. I had several phone interviews with various other carriers and I must say that Progressive took much more time in getting to know the individual. I can't wait to start my career with this company.
Interview questions [1]
Question 1
Describe a time when you went above and beyond for a customer.
I interviewed at Progressive Insurance (Malvern, PA)
Interview
I applied and was sent an email to complete a 30 minute assessment that must be completed within 6 days. I completed the assessment about 2 hours after receiving the email. Within about 30 minutes of completing the assessment I received an email stating I was selected for a short video interview as soon as possible and submissions are reviewed in the order in which they are received. This is how far I am in the process so far.
Interview questions [1]
Question 1
In the assessment they asked more likely style type of questions and behavioral questions. Some parts of the assessment are timed.
I applied online. I interviewed at Progressive Insurance in Jun 2026
Interview
I have not completed the process yet but, first was an online assessment, then if you 'pass' you are moved on to a HireVue video interview which takes about 30 minutes with 8 questions.
Interview questions [1]
Question 1
1. Tell me about a time when you had together information from multiple sources to solve a problem describe the situation the stuff you took together the information and the outcome
2. Misunderstanding between you and a customer, and you were unable to meet your expectations describe the specific situation the actions that you took and the outcome of the situation
3. Tell me about the situation when you had to adapt existential process or encounter while working on an assignment at work or during college please describe the situation how you adapted to the change and the results
4. Think about a time when you need to learn something new in order to accomplish a task at work or during college, please describe the situation your actions and the outcome
I applied online. I interviewed at Progressive Insurance (Colorado Springs, CO)
Interview
Met the minimum requirements, then I got a link to the four part assessment. Once I passed the assessment, almost right away I got an invite to a HireVue interview. Finally, I got to interview with real people.
Interview questions [1]
Question 1
Tell me about a time when you had to deal with a difficult customer.
