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      Progressive Insurance

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      Claims Adjuster Trianee Interview

      14 Apr 2025
      Anonymous interview candidate
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Progressive Insurance in Mar 2025

      Interview

      Applied on 3/10, Assessment 3/13. completed same day and got recorded video interview invite to finish in 8 days. Completed video interview on 3/18. On 3/19, scheduled next online video interview for 3/26. Rejected 4/14.

      Interview questions [1]

      Question 1

      Video Interview: 1. Tell us why you want work at at Progressive and why this role is a good fit for you. 2. Please briefly describe your work history, including reasons for leaving each position. In addition, please tell me why you're interested in joining Progressive and why you think this role would be a good fit for you. 3. What specific steps do you take to effectively prioritize your tasks and ensure all aspects of the task or project are executed accurately? Tell me about a time this approach ensured your work stayed organized. 4. Tell me about a time when you gathered information from multiple sources to solve a problem. Describe the situation, the steps you took to gather information, and the outcome. 5. Tell me about a time when there was a misunderstanding between you and a customer and you were unable to meet their expectations. ow were you able to solve their problem in a way that exceeded their expectations? 6. Tell me about a situation when you had to adapt to a substantial process or system change you encountered while working on an assignment at work or during college. 7. Think about a time when you needed to learn something new in order to accomplish a task at work or during college. Please describe the situation, your actions, and the outcome. 1. Why do you want to work at Progressive? Why this role? 2. How do you see this as part of your career trajectory? 3. Work history: oldest to most recent. 4. How do you stay organized? 5. Time when you were unable to finish all tasks at work? 6. Tell about a time when you moved too quickly? 7. Tell about a time when you negotiated? 8. Time when you were unhappy at your work? Doesn’t have to be STAR format.
      Answer question