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      Product Support Specialist Interview

      27 Apr 2018
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 8 weeks. I interviewed at SeatGeek in Mar 2018

      Interview

      The entire process took 7 weeks, but the interview stages were completed after 4 weeks. The process began with an initial screening, followed by a video chat with the hiring manager. I met at the Portland office with the hiring manager and then had a video chat with an on-site manager. After a couple of weeks of waiting, they checked references, and I spoke with a higher up. The company did a great job of being transparent and responsive throughout the entire process, and I chalk up the length to coordinating schedules between different locations. Everybody at the company seems invested in their work and happy to be there. I enjoyed the open concept work space and generous kitchen accommodations.

      Interview questions [1]

      Question 1

      What is an example of a time when you went above and beyond to help a customer?
      Answer question

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