Customer Assistant applicants have rated the interview process at Shell with 1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 62.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Assistant roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Shell overall takes an average of 34 days.
Common stages of the interview process at Shell as a Customer Assistant according to 2 Glassdoor interviews include:
One on one interview: 100%
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Light conversation asking if you're flexible. No real assessment. If you work in retail before then you will have a much better chance of being hired. I wouldn't say you need to worry too much about the interview.
I applied online. The process took 1 week. I interviewed at Shell (Leeds, England) in Jan 2016
Interview
Submitted CV online and had an interview within a few days in the office at the petrol station. Standard questions asked about experience and your strengths/weaknesses. Nothing tricky involved. Whole process was completed within a week.