I applied online. The process took 2 months. I interviewed at Shopify (Singapore) in Jul 2023
Interview
It had a few rounds but the first round of “life story” I find is the most crucial. Be honest, bring your personality after all the conversation will say a lot about you as a support staff.
We heard only 25-30 were selected from 1000 over applicants in the first hiring process.
Interview questions [1]
Question 1
Describe a situation where the customer was unhappy and how did you handle it
I applied online. I interviewed at Shopify in Aug 2021
Interview
Very smooth interview. Friendly approach from the interviewer where it felt like a chat of 2 old friends. The test was very hard. 2 simultaneous test chats with complex issues to be solved within certain amount of time.
Interview questions [1]
Question 1
Friedly questions about life events from past and some past work experience
I applied online. The process took 3 weeks. I interviewed at Shopify in Jul 2022
Interview
Easy and straight forward. You meet with someone who determines your personality and if you’re a good fit for the job. They’ll ask you a few questions of when you had to use teamwork, when you had a stressful situation, etc. After that you’ll move onto the technical interview which is straight forward. Use your resources!