I applied online. The process took 4 months. I interviewed at Southwest Airlines (Dallas, TX) in Jan 2018
Interview
The interview was at HQ in Dallas. I had about 7-8 people in the room interviewing me as a mix of interns and representatives from the various departments. Asked a lot of basic HR questions, but they really wanted to know why I wanted the internship and what department I wanted to work in.
It was a one way interview software was rlly buggy and syas you can redo the videos if you mess up but you cant :(. All behavioural basic like why southwest, why this position specifically, how does your experience, course work and involvemnet align with this position, a time you had conflict.
Lots of STAR style questions that pertain to past experiences. The interview was primarily conversation based, and not intimidating at all, would definitely recommend in any department, even if nervous.
It was quick and easy. This was the first round and more of a screening to make sure I met the same requirements that were mentioned on the application. They only asked 3 behavioral questions.