Splunk Customer Support Manager interview questions
based on 2 ratings - Updated 3 Feb 2023
Easyinterview difficulty
Mixedinterview experience
How others got an interview
100%
Applied online
Applied online
Interview search
2 interviews
Splunk interviews FAQs
Customer Support Manager applicants have rated the interview process at Splunk with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 63% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support Manager roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Splunk overall takes an average of 30 days.
Common stages of the interview process at Splunk as a Customer Support Manager according to 1 Glassdoor interviews include:
Phone interview: 100%
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I applied online. The process took 1+ week. I interviewed at Splunk (Sydney)
Interview
First with TA team then hiring manager. Interview with TA was postponed a few times. With hiring manager went for about 40 min. After that no further communication from Splunk!
Interview questions [1]
Question 1
What are the KPIs you review for your team? How do you manage low performers?
I applied online. The process took 1 week. I interviewed at Splunk (Dallas, TX) in Nov 2019
Interview
Have interviewed with 4 different people over the phone which felt a bit repetitive, however i understand trying to bring in good candidates is key. I would have liked to understand a bit more of the process to see if an in person interview would be next.
Interview questions [1]
Question 1
Tell me a situation where you have had two employees that had a conflict and how did you resolve it?
Thanks so much for interviewing with us and leaving a review! This is great feedback and we agree, transparency about the process is key. If there's anything else you'd like to share about your experience, please feel free to email us at openconversation@splunk.com - Mike Saltzman, Talent Acquisition
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