I applied online. The process took 2 weeks. I interviewed at Support.com (Dallas, TX) in Mar 2013
Interview
I applied for the job from indeed.com which took me directly to the support.com website. The application was really simple networking questions etc... Then I got an email about a week later stating that they were interested in setting up an interview. The interview went really well I spoke with a nice gentleman that asked questions regarding setting up a network on a windows 7 system.
Interview questions [1]
Question 1
There really wasn't anything unexpected or difficult. I've been doing tech support for a really long time so the questions really weren't difficult.