Glassdoor users rated their interview experience at Sykes as 100% positive with a difficulty rating score of 3 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Customer Service and rated their interviews as the hardest, whereas interviews for Customer Service and roles were rated as the easiest.
The interview was quick. The interview took place over the phone. I had to do an online assessment as well. This company had changed hands so the interview process is probably different now.
One day process only and same day offer. Went home with job contract.
Seamless interview experience. three rounds of interview. it was actually my first time applying for cs position and was luckily get hired.
Interview questions [1]
Question 1
Common interview questions about situational customer inquiries
I applied online. The process took 2 months. I interviewed at Sykes (San Francisco, San Jose) in May 2023
Interview
good interview, they called me like 3 times and did a very well and detailled process of certain exams to determine my english level.
it was very difficult, advanced english skill level.